Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Advise clients on estate planning and deliver top-notch customer service.
- Company: A reputable Will and Estate Planning business in Leicester.
- Benefits: Competitive salary, full training, and a supportive work environment.
- Why this job: Make a real difference in clients' lives while developing your customer service skills.
- Qualifications: Previous customer service experience and a passion for helping others.
- Other info: Permanent role with a friendly team and opportunities for growth.
The predicted salary is between 20700 - 25920 £ per year.
Job Title: Customer Services Advisor / Telemarketing Consultant Location: Leicester, LE1 Salary: £23,100pa Hours: 8.45am – 5.00pm Monday-Friday Foxes Recruitment are recruiting for a permanent Customer Service Advisor to work for our client based in the City Centre of Leicester. We are recruiting for a permanent member of staff to work for our client who is a Will and Estate Planning business based in the heart of Leicester. As a Customer Service Advisor you will be responsible for: * Instruct and advise clients * Identify potential threats to the clients estates * Deliver excellent customer service * Ensure you have carried out all of the clients final wishes Customer Service experience on phones is essential, and 2 weeks of intense training will be given. If you have experience within customer services and are looking for a permanent role in Leicester, please do not hesitate to apply online with an updated CV
Customer Services Advisor / Telemarketing Consultant employer: Foxes Recruitment
Contact Detail:
Foxes Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Advisor / Telemarketing Consultant
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and services will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service. Think about your past experiences and how they relate to the skills needed for this Customer Services Advisor position.
✨Tip Number 3
Dress smartly for your interview! First impressions matter, and looking professional can set a positive tone for the conversation.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Customer Services Advisor / Telemarketing Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially any roles where you've worked on the phone. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can help our clients with their estate planning needs. Keep it friendly and professional.
Showcase Relevant Experience: When filling out your application, focus on your previous roles that relate to advising clients and delivering excellent service. We love seeing how you've made a difference in past positions!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Foxes Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the basics of will and estate planning. Familiarise yourself with common terms and processes so you can speak confidently about how you would assist clients.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about specific situations where you resolved issues or went above and beyond for a client, as this will demonstrate your suitability for the role.
✨Practice Active Listening
During the interview, show that you can listen attentively. This is crucial in customer service roles. Respond thoughtfully to questions and ask clarifying questions if needed, which shows you’re engaged and care about understanding the client's needs.
✨Dress the Part
Even though it’s a customer service role, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. It sets a positive tone for the interview and shows respect for the company.
