At a Glance
- Tasks: Support day-to-day operations and manage a team to deliver high-quality care.
- Company: Outlook Care, a leading provider of learning disability services in London and Essex.
- Benefits: Flexible hours, competitive salary, 28 days leave, and comprehensive training opportunities.
- Other info: Opportunities for growth and development in a supportive team culture.
- Why this job: Make a positive impact in people's lives while working in a caring environment.
- Qualifications: Team player with good communication skills; experience is a plus but not essential.
The predicted salary is between 25000 - 30000 £ per year.
About Outlook Care
Outlook Care is a specialist provider of learning disability services across London and Essex. We also specialise in dementia, elderly care, end of life and mental health. Outlook Care started in 1990 and has now been running for over 30 years. We pride ourselves on our strong values:
- Listen – always with interest, concern and action
- Inspire – through every interaction so people can achieve their ambitions
- Kind – genuine care and compassion
- Excellence – by striving to be the best we can
- Integrity – acting ethically and being accountable
- Trusting – rely upon us to do what we say we will do
Benefits at Outlook Care:
- Flexible hours & a competitive salary
- 28 days of annual leave increasing with length of service (inc bank holidays)
- Preferential dental / health contributory rates
- Comprehensive induction / training & development opportunities, including PBS training included where relevant
- Reward opportunities including Refer a Friend
- Empathy / wellbeing program
- Sick leave / maternity & paternity
- Disability friendly
- Early Pay – access to your pay before payday
- Workplace pension through NEST or option to join SHPS Pension membership including life assurance
About you
Do you want to make a positive difference to people’s lives? Interested in working in a warm, caring and compassionate environment alongside that puts the person and their family at the centre of all that you do. Relevant experience is desirable but not essential and applications are welcomed from individuals with transferable skills. Ability to work flexibly. Team player, motivated, enthusiastic and able to build positive relationships. Excellent listening and communication skills are essential. Good standard of written, verbal and numeracy skills. Good basic IT skills.
Job Role
The Team Co-ordinator will support the Supported Living Manager or Registered Manager with the day-to-day operational management of allocated Learning Disability services ensuring the delivery of safe, high-quality and person-centred support. The post holder will provide direct line management to support staff within their services. This includes conducting regular supervisions, setting clear performance expectations, monitoring standards of practice and supporting staff development. The Team Co-ordinator is responsible for ensuring that staff work in accordance with Outlook Care’s values, policies, procedures and regulatory requirements, they will promote a positive, accountable team culture, celebrating success, addressing performance concerns promptly and managing conflict or conduct issues appropriately, escalating to the Supported Living Manager or Registered Manager where required. The role will deputise for the Support Living Manager or Registered Manager as directed and contribute to the continuous improvement, service quality and compliance across allocated services. The role will have one full day as supernumerary to complete management tasks across all services.
The Services
We have opportunities across various locations in Waltham Forest, Havering, Southend and Greenwich in both Registered Care and Supported Living.
Important Information
This post is subject to a satisfactory enhanced DBS disclosure. We strongly recommend you are vaccinated against Covid-19. Right to work documentation will need to be provided. Certificate of sponsorship is unavailable at this time (Skilled worker route).
Team Coordinator employer: Foxburrow Grange
At Outlook Care, we are dedicated to creating a supportive and compassionate work environment where our employees can thrive. With flexible hours, competitive salaries, and a commitment to professional development, we empower our team members to make a meaningful impact in the lives of those we serve. Our strong values of integrity, kindness, and excellence foster a culture of trust and collaboration, making Outlook Care an exceptional employer in the heart of London and Essex.
StudySmarter Expert Advice🤫
We think this is how you could land Team Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Outlook Care's values and services. Show us that you understand what we stand for and how you can contribute to our mission of making a positive difference in people's lives.
✨Tip Number 3
Practice your communication skills! Since excellent listening and verbal skills are essential, consider doing mock interviews with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in joining our team at Outlook Care.
We think you need these skills to ace Team Coordinator
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for making a positive difference shine through. We want to see that you genuinely care about supporting individuals and their families, so share any relevant experiences or motivations that drive you.
Tailor Your Application:Make sure to customise your application to reflect the values and skills mentioned in the job description. Highlight your ability to listen, inspire, and work as part of a team. This will show us that you understand what we're all about at Outlook Care.
Be Clear and Concise:Keep your writing clear and to the point. Use simple language and avoid jargon. We appreciate good communication skills, so make sure your application is easy to read and understand. Remember, we’re looking for someone who can communicate effectively with both staff and service users.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Foxburrow Grange
✨Know the Company Values
Before your interview, take some time to really understand Outlook Care's values: Listen, Inspire, Kind, Excellence, Integrity, and Trusting. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Showcase Your Team Spirit
As a Team Coordinator, being a team player is crucial. Prepare to discuss times when you've successfully collaborated with others or resolved conflicts within a team. Highlight your ability to motivate and inspire those around you, as this will resonate well with the interviewers.
✨Demonstrate Your Communication Skills
Excellent listening and communication skills are essential for this role. During the interview, practice active listening by summarising what the interviewer says before responding. This shows that you value their input and can communicate effectively, which is key in a supportive environment.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing staff performance or addressing conflicts. Think of relevant scenarios from your past experiences and prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly convey your thought process.
