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For Companies At a Glance
- Tasks: Be the friendly voice of our brand, managing client queries and ensuring timely deliveries.
- Company: Join Fox World Logistics, where we build relationships and value teamwork.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for career growth.
- Why this job: Thrive in a fast-paced environment while making a real impact on customer satisfaction.
- Qualifications: Excellent communication skills and a customer-first mentality are essential.
- Other info: No pressure targets for progression into Sales & Business Development!
The predicted salary is between 30000 - 42000 £ per year.
Are you a natural problem-solver who loves keeping things on track? Do you thrive in a fast-paced environment where no two days are the same? At Fox World Logistics we don’t just move goods—we build relationships. As an established SME, we pride ourselves on a "one team" culture where your voice is heard and your work has a direct impact on our growth.
What You’ll Do
- Manage Enquiries: Be the helpful voice of our brand, handling client queries via phone and email.
- Track & Coordinate: Work closely with our portfolio of international agents and our LHR warehouse team to ensure shipments reach their destination on time.
- Solve Problems: Proactively resolve delivery issues to keep our customers informed and happy.
- Build Business: If you’re interested in progression into Sales & Business Development – with no pressure or targets! – then we’d love to talk.
Why You’ll Love Working With Us
- Fast-Paced & Dynamic: A role in logistics means you’re always learning.
- Supportive Environment: Join a tight-knit team that values collaboration and development.
Your Benefits:
- Competitive salary, hybrid working and a strong culture of internal career progression.
- Excellent communication skills and a customer-first mentality.
- Strong attention to detail and ability to multi-task.
- Previous experience in logistics and a great attitude are both essential!
- A desire to put a toe in the water (without targets or pressure!) of Sales & Business Development is a definite plus.
Ready to join the team? Apply directly by sending your CV in confidence to careers@fox-delivers.com
Customer Service Team Member employer: Fox World Logistics Ltd
Contact Detail:
Fox World Logistics Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fox World Logistics. Understand their values and culture, so you can show how you fit into their 'one team' vibe.
✨Tip Number 2
Practice your problem-solving skills! Think of examples from your past experiences where you’ve successfully handled customer queries or resolved issues. This will help you shine during the interview.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise in your answers. Remember, you’re applying for a Customer Service role, so let your customer-first mentality shine through.
✨Tip Number 4
Don’t forget to express your interest in growth! If you’re keen on progressing into Sales & Business Development, mention it! It shows you’re motivated and ready to contribute to the team’s success.
We think you need these skills to ace Customer Service Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your CV and cover letter. Remember, we’re all about building relationships here at StudySmarter.
Tailor Your Application: Make sure to tailor your application to the role of Customer Service Team Member. Highlight your relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid long-winded sentences. We want to get to know you quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets to the right people. Plus, it shows us you’re keen on being part of our team!
How to prepare for a job interview at Fox World Logistics Ltd
✨Know the Company
Before your interview, take some time to research Fox World Logistics. Understand their values, culture, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Problem-Solving Skills
As a Customer Service Team Member, you'll need to demonstrate your ability to handle queries and resolve issues. Prepare specific examples from your past experiences where you've successfully solved problems or improved customer satisfaction. This will highlight your suitability for the role.
✨Emphasise Communication Skills
Excellent communication is key in this role. During the interview, practice clear and concise responses. You might even want to role-play common customer scenarios with a friend beforehand to build your confidence in handling inquiries.
✨Express Your Interest in Growth
Mention your enthusiasm for potential progression into Sales & Business Development. Even if you’re not looking for targets right now, showing that you’re keen to learn and grow within the company can set you apart from other candidates.
