Customer Service Administrator

Our client is currently looking to appoint a Customer Service Administrator to work for a local company based in Corby.

Reports to the Administration and Relationship Manager.

Hours are Monday to Friday 9am till 5pm.

Main Duties

• Assisting customers with orders, general product advise and handling any queries on the phone and via email.
• Dealing with sales agents’ enquiries/queries both on the phone and via email.
• Liaising with export customers for orders and shipping.
• Inputting sales orders.
• Answering the telephone and directing calls through to the relevant person within the organisation.
• Monitoring the trade website enquiries.
• Assisting with the updating of website content.
• Assist with the preparation for trade shows and exhibitions when required.
• General office administration.
• To help and assist in other areas of the business when required.

Desired skills

• SAP Business 1 Experience

Essential skills

• Excellent attention to detail.
• Proven communication skills and a positive attitude.
• Must be well organised and have excellent time management skills.
• Experience of Microsoft Office packages, including PowerPoint, Excel and databases.

Package

• 20 days holiday plus public holidays
• Statutory Pension

Contact Details

Email an up-to-date CV with covering letter to – amanda@fox-resourcing.co.uk

To call and leave us your details – Please call 07941 533265

WhatsApp – Name / location / Job and if you drive or not – 07947 343785

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