Infrastructure & Cloud Support Engineer Location: Great Dunmow, Essex Salary: £30,000–£40,000 FTE, depending on experience Hours: Initially 3 days per week, with the opportunity to progress to full-time Working: Hybrid / Client-facing MSP environment We are seeking an experienced Infrastructure & Cloud Support Engineer to join a growing Managed Service Provider. This is a hands-on role supporting a range of clients across Microsoft 365, Intune, Windows infrastructure, networking, endpoint management, backup and disaster recovery, alongside technical project work. Key Responsibilities: * Provide L2/L3 technical support across Microsoft 365, endpoints, servers and networks * Administer Microsoft 365, Entra ID and Intune * Support Windows Server, Active Directory, Group Policy, DNS and DHCP * Manage endpoint environments, including monitoring, patching and deployment * Troubleshoot networking, VPNs, firewalls, VLANs and multi-site connectivity * Manage and test backup and disaster recovery solutions * Support cloud migrations, infrastructure upgrades and security projects * Maintain accurate technical documentation and customer records * Take ownership of issues through to resolution and provide excellent customer service About You: * Microsoft 365, Intune and Entra ID * Windows Server, Active Directory and Group Policy * Windows 10/11 endpoint management * Networking, including DNS, DHCP, VLANs, VPNs and firewalls * Backup and disaster recovery * L2/L3 troubleshooting Experience with Datto RMM, Hyper-V/VMware, Microsoft Defender, Autopilot, Conditional Access or PowerShell would be advantageous. We are looking for someone with strong technical fundamentals, a methodical troubleshooting approach and excellent communication skills. You should be comfortable working independently, dealing directly with customers and taking ownership of technical issues. This is an excellent opportunity to join a growing MSP, with scope to develop into technical project delivery and potentially a Technical Project Lead / IT Project Management position. Applicants must be within practical travelling distance of Great Dunmow, Essex. A full UK driving licence and access to suitable transport is preferred
Infrastructure & Cloud Support Engineer in Great Dunmow employer: Fox Red Recruitment Ltd
At Fox Red Recruitment Ltd, we pride ourselves on being an excellent employer, offering a dynamic work environment that fosters professional growth and collaboration. Our busy property department in England not only provides competitive benefits but also encourages continuous learning and mentorship, making it an ideal place for experienced solicitors to thrive while managing a diverse caseload. Join us to be part of a supportive culture that values high-quality legal services and client care.
