Employee Relations Specialist in Wolverhampton

Fox HR Services is a growing HR consultancy based in Wolverhampton, supporting SMEs across the West Midlands and beyond. We work closely with business owners and leadership teams, providing practical, commercial HR advice and hands-on support across the full employment lifecycle.

As the business grows, we are looking for someone exceptional to join us and take on a significant portion of our client delivery work, particularly across employee relations casework.

This is a hands-on, client-facing HR Consultant role. You will manage a varied caseload of employee relations matters, from disciplinaries and grievances through to investigations, redundancies, and performance management, as well as providing day-to-day HR advice and support across a portfolio of SME clients.

You will represent Fox HR with our clients, acting as the primary point of contact for a portfolio of SME clients, building strong, trusted relationships with MDs, CEOs, and senior managers.

What You Will Be Doing:

• Managing a caseload of ER matters independently, including disciplinaries, grievances, investigations, redundancies, TUPE, and performance management.
• Providing clear, pragmatic, commercially aware HR advice, verbally and in writing.
• Drafting high-quality letters, outcome documents, policies, and correspondence.
• Supporting clients on day-to-day HR queries and employment law questions.
• Working closely with the Managing Director on complex or sensitive matters.
• Contributing to the development of HR toolkits, templates, and resources for clients.

What We Are Looking For:

• Solid, demonstrable experience managing ER casework independently from start to finish, within a UK employment law framework.
• A strong working knowledge of UK employment law and best practice, applied in real casework situations.
• Excellent communication skills, both written and verbal.
• The ability to read a room and provide pragmatic advice.
• Strong attention to detail in documentation and correspondence.
• A responsive, proactive approach.
• Flexibility and adaptability.
• A genuine team ethic.
• Based in the West Midlands or within easy commuting distance, with the ability to travel to client sites at short notice.
• The right to work in the UK.

It would be a bonus if you have:

• Experience working in an HR consultancy or multi-client environment.
• CIPD qualification at Level 5 or above.
• Knowledge of SME people challenges specifically.

What We Offer:

• £22,000 to £25,000 actual salary (3 days per week).
• Genuine flexibility on when you work.
• Remote working with travel to client sites across the West Midlands.
• A varied, interesting caseload across a range of sectors and business sizes.
• Direct access to and support from the MD.
• A small, close-knit team that works hard and enjoys the job.
• A business that values quality over volume, and people over process.

As part of your application, we would love to hear about a complex ER case you have managed independently, what you did, and what you might do differently with hindsight.