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- Tasks: Be the friendly face for late arrivals and ensure a warm welcome for guests.
- Company: Join a vibrant hospitality team with a focus on guest care.
- Benefits: Enjoy 33% off dining, flexible shifts, and 28 days paid holiday.
- Why this job: Make lasting memories for guests while having fun and building friendships.
- Qualifications: Passion for guest service and strong communication skills required.
- Other info: Dynamic work environment with team socials and opportunities for growth.
Be the first point of contact when checking in late arrivals and walk-ins. Ensure a warm, friendly, and genuine welcome to guests. Perform varied tasks such as cleaning front‑of‑house areas, preparing breakfast, and setting up meeting rooms for the next day.
Responsibilities
- Prioritise guest and business safety and security at all times.
- In the event of a fire, evacuate all guests and team members safely and quickly.
- Answer telephone enquiries and resolve guest complaints to ensure a positive stay.
Qualifications & Desired Traits
- Passion for guest care and a can‑do attitude.
- Professionalism under pressure and a great eye for detail.
- Active team player with excellent verbal communication.
- Understanding of what excellent guest service looks like.
Working Conditions
Flexible shifts to fit around other important things in life.
Benefits
- Large 33% discount across all brands (Miller & Carter, Toby Carvery, All Bar One).
- Financial toolkit – Wagestream: access earned pay when needed.
- Pension scheme.
- 28 days paid holiday.
- High‑street shopping discounts and free shares.
- Free employee helpline for life support.
- Team socials – work hard, play hard!
- Never a dull moment – fun, laughs and lifelong friends!
Inn Keepers Collection Night Porter in Sheffield employer: Fox House
Contact Detail:
Fox House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inn Keepers Collection Night Porter in Sheffield
✨Tip Number 1
Make sure to showcase your passion for guest care during interviews. Share specific examples of how you've gone above and beyond for guests in the past. This will help us see that you truly understand what excellent guest service looks like!
✨Tip Number 2
Practice your verbal communication skills! We want to see how you handle phone enquiries and resolve complaints. Role-play with a friend or family member to get comfortable with potential scenarios.
✨Tip Number 3
Be ready to demonstrate your professionalism under pressure. Think of times when you've had to stay calm and collected in a busy environment. We love hearing about those moments, so don’t hold back!
✨Tip Number 4
Apply through our website for the best chance of landing the job! It shows you're serious about joining our team and gives us a direct line to your application. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Inn Keepers Collection Night Porter in Sheffield
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for guest care and your can-do attitude. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Night Porter role. Highlight any relevant experience you have with guest services or working under pressure. We love seeing how your skills match what we’re looking for, so be specific about your past roles!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills, especially those that relate to safety and security.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Fox House
✨Show Your Warmth
As a Night Porter, you'll be the first face guests see. Make sure to convey your friendly and welcoming nature during the interview. Practice a genuine smile and think of ways to express your passion for guest care.
✨Demonstrate Problem-Solving Skills
You’ll need to handle guest complaints effectively. Prepare examples from your past experiences where you resolved issues or improved guest satisfaction. This will show that you understand what excellent service looks like.
✨Highlight Teamwork
Being an active team player is crucial in this role. Share instances where you collaborated with others to achieve a common goal. This will demonstrate your ability to work well under pressure and contribute positively to the team.
✨Know the Company Culture
Familiarise yourself with the company’s values and benefits. Mention how the flexible shifts and team socials resonate with you. This shows that you’re not just looking for any job, but that you genuinely want to be part of their team.