At a Glance
- Tasks: Lead a vibrant team to deliver exceptional hospitality and support management.
- Company: Award-winning business known for its empowering and positive culture.
- Benefits: Competitive pay, tips, 75% off food, and cashback on major retailers.
- Other info: Access to industry-leading training and a supportive work culture.
- Why this job: Join a diverse team and make your mark in a fun, dynamic environment.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
We are a bold, award‑winning business who pride ourselves in empowering our teams with the autonomy to operate boutique, premium businesses that ‘wow’ our customers within an industry‑leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be.
This role encompasses delivering amazing bar and waiting hospitality to our customers and supporting our management team in leading a shift.
What’s in it for you?
- The chance to work for an award‑winning business.
- Access to Liberation Life – an incredible platform where you can earn cash‑back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
- The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers.
- A competitive hourly rate plus an equal share of great tips and 75% off food on shift. Accommodation may also be available.
- Access to industry leading training and development.
- The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 50% off food on shift).
- A business who cares about you.
We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams. We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
Front of House Team Leader employer: Fox & Hounds
Join an award-winning business that empowers its teams to deliver exceptional hospitality in a vibrant and supportive environment. As a Front of House Team Leader, you'll enjoy competitive pay, generous discounts, and access to industry-leading training programmes, all while working alongside talented professionals who are passionate about creating memorable experiences for our customers. With a strong commitment to employee well-being and development, this is a fantastic opportunity to grow your career in a company that truly values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hospitality skills! Since this role is all about delivering amazing service, think of examples from your past experiences where you've wowed customers. Be ready to share these stories during your interview to demonstrate your passion for the industry.
✨Tip Number 3
Don’t be shy about asking questions! When you get the chance, ask about their training programmes or how they support team members' growth. This shows that you’re keen on developing your skills and want to contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining an award-winning business that values its team members.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love to see candidates who are genuine and passionate about hospitality. Share a bit about yourself and why you want to be part of our vibrant team.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience and skills that align with our values of delivering amazing hospitality and leading a shift effectively.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Fox & Hounds
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, awards, and unique approach to hospitality. Understanding their commitment to high standards and customer satisfaction will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your ability to lead a shift effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service quality. This will show them you’re ready to step up.
✨Emphasise Customer Experience
Since the role focuses on delivering amazing hospitality, be ready to discuss how you would create memorable experiences for customers. Think of specific instances where you’ve gone above and beyond in customer service and be prepared to share those stories.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their training programmes, team culture, or how they support staff development. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
