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- Tasks: Welcome guests and provide exceptional service in a luxury hotel environment.
- Company: Join the award-winning Harbour Hotels, known for stunning locations and vibrant culture.
- Benefits: Competitive salary, career progression, discounts on stays and meals, and unique training opportunities.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Previous hotel reception experience preferred, but passion for service is key.
- Other info: Flexible shifts with evenings and weekends; stylish uniform provided.
The predicted salary is between 24000 - 36000 £ per year.
Who we are… Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
The role… We have a superb opportunity for a Hotel Receptionist to join the team. You will need a minimum of one year’s Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence. Solid knowledge of hotel reservations system eg OPERA or Reslynx would be a distinct advantage, although not essential as full training will be given.
What’s in it for you… At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team.
- Excellent progression opportunities within the Harbour Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish boutique uniform specially designed for Harbour Hotels
- Meals included whilst on duty
Other details: This role is three/four shifts per week and includes evenings and weekends. If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Receptionist in Fowey employer: Fowey Harbour Hotel
Contact Detail:
Fowey Harbour Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Fowey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harbour Hotels. Familiarise yourself with their values, locations, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your friendly personality and passion for service excellence, as these are key traits Harbour Hotels is looking for.
✨Tip Number 3
Dress to impress! Make sure you wear something smart and professional for your interview. A stylish outfit not only shows that you care about the role but also aligns with the boutique vibe of Harbour Hotels.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Receptionist in Fowey
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your CV and cover letter.
Highlight Relevant Experience: Make sure to showcase any hotel reception experience you have, even if it’s just a year. If you've worked with systems like OPERA or Reslynx, mention that too! We love seeing how your background aligns with what we’re looking for.
Tailor Your Application: Take a moment to tailor your CV and cover letter specifically for this role at Harbour Hotels. Mention why you’re excited about joining our team and how you can contribute to our commitment to exceptional hospitality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fowey Harbour Hotel
✨Know Your Stuff
Familiarise yourself with Harbour Hotels and their unique offerings. Understand their values, the locations of their hotels, and what sets them apart in the hospitality industry. This knowledge will help you connect your experience to their brand during the interview.
✨Show Off Your Personality
As a receptionist, a friendly and outgoing personality is key. Practice showcasing your warmth and enthusiasm in your responses. Think of examples from your past experiences where you provided excellent customer service or handled challenging situations with grace.
✨Brush Up on Tech Skills
While knowledge of hotel reservation systems like OPERA or Reslynx is a bonus, it’s not essential. However, being tech-savvy can give you an edge. If you have experience with similar systems, be ready to discuss it. If not, express your willingness to learn quickly.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within Harbour Hotels. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
