At a Glance
- Tasks: Keep our spa facilities spotless and welcoming for guests.
- Company: Luxury Family Hotel Group, known for exceptional service and stunning views.
- Benefits: Competitive pay, generous service charge, and great employee discounts.
- Other info: Enjoy training opportunities and a supportive, inclusive work environment.
- Why this job: Join a fun team and create unforgettable experiences in a beautiful setting.
- Qualifications: Attention to detail, customer service skills, and a friendly attitude.
The predicted salary is between 25000 - 27000 £ per year.
Contract: Permanent
Salary: £12.71 per hour plus generous service charge and great benefits
Fowey Hall Hotel, nestled on the picturesque coastline of Cornwall, is a luxury family‑friendly hotel renowned for its stunning views, exceptional service, and historical charm. As Spa Cleaning Attendant you’ll play a pivotal role in creating unforgettable experiences for our guests, big and small! From welcoming families with genuine warmth to ensuring every spa experience is delightful, you'll embody our commitment to exceptional service.
Role overview: As a Spa Attendant, you'll play a crucial role in ensuring our spa facilities are pristine, organised, and welcoming. Your attention to detail and commitment to cleanliness will contribute to our guests' overall relaxation experience. This is a permanent position at 6 hours per week. This role will be paid at the hourly rate of £12.71, plus generous service charge.
Responsibilities:
- Maintaining Cleanliness: Ensure the pool, changing rooms, treatment rooms and relaxation lounge are kept clean and tidy. Refill amenities such as towels, robes, slippers, shampoo, soap, and lotion, and conduct regular inspections to ensure the spa is spotless. Monitor and replenish supplies in spa areas, such as towels and toiletries.
- Team Collaboration: Work closely with other staff members to maintain a seamless spa experience and communicate any maintenance or cleanliness issues promptly. Support massage therapists during treatments (e.g., preparing rooms, restocking supplies).
To be successful in this role we are looking for someone who has:
- Attention to Detail: You notice the smallest speck of dust and take pride in maintaining a pristine environment. A housekeeping or cleaning background would ideally suit this role.
- Customer Service Skills: Friendly, approachable, and eager to make guests feel comfortable.
- Organisational Skills: Keep things orderly and efficient.
- Flexibility: Willing to adapt to changing needs and work collaboratively.
- Physical Stamina: The role involves standing, walking, and lifting.
Why work with us?
- Training and development is central to life at LFH; it’s something we truly value.
- An extra day’s holiday for your birthday.
- EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
- Cycle to work scheme.
- Help@Hand – Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
- Life Assurance Benefit for peace of mind for your loved ones.
- Enhanced Maternity and Paternity packages.
- We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year.
- The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers.
- 50% off Food and Beverage and the Spa across Luxury Family Hotels.
- Incredible discounted hotel stays for you, friends and family.
Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!
Who are LFH? Part of the Luxury Family Hotel Group, Fowey Hall Hotel is a family‑focused hotel nested in the breathtaking coastal town of Fowey, Cornwall. Set amidst stunning natural landscapes and offering unparalleled views of the sea, our hotel is renowned for its exceptional service and warm hospitality. We are dedicated to creating an inspiring space for our team members that is fun, all‑inclusive, professional and rewarding – just as a career in hospitality should be!! We are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, races and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.
Spa Cleaning Attendant in Fowey employer: Fowey Hall Hotel
Fowey Hall Hotel, located in the stunning coastal town of Fowey, Cornwall, is an exceptional employer that prioritises employee growth and well-being. With a strong commitment to training and development, generous benefits including enhanced maternity and paternity packages, and a supportive work culture that values diversity and inclusivity, we create a rewarding environment for our Spa Cleaning Attendants to thrive. Join us in delivering unforgettable experiences while enjoying incredible discounts and a fun, professional atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Cleaning Attendant in Fowey
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Fowey Hall Hotel and soak in the atmosphere. Familiarising yourself with the surroundings will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your friendly and approachable nature. Remember, as a Spa Cleaning Attendant, making guests feel comfortable is key, so be ready to share how you’d create a welcoming environment.
✨Tip Number 3
Show off your attention to detail! During the interview, mention specific examples from your past experiences where your keen eye for cleanliness made a difference. This will highlight your commitment to maintaining a pristine spa environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining our team at Fowey Hall Hotel. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Spa Cleaning Attendant in Fowey
Some tips for your application 🫡
Show Your Attention to Detail:When you're writing your application, make sure to highlight your attention to detail. Mention any previous experience in cleaning or housekeeping where you’ve gone the extra mile to ensure everything is spotless. We love candidates who take pride in their work!
Be Personable:Since this role involves customer service, let your personality shine through in your application. Share a brief story or example that showcases your friendly and approachable nature. We want to see how you connect with guests and make them feel welcome!
Tailor Your Application:Make sure to tailor your application specifically for the Spa Cleaning Attendant role. Use keywords from the job description, like 'organisational skills' and 'flexibility', to show that you’re a perfect fit. We appreciate when applicants take the time to align their skills with our needs!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our hotel and what we stand for!
How to prepare for a job interview at Fowey Hall Hotel
✨Know the Spa Inside Out
Before your interview, take some time to familiarise yourself with the spa facilities and services offered at Fowey Hall Hotel. Understanding the layout and what amenities are available will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Attention to Detail
Since this role requires a keen eye for cleanliness, be prepared to discuss specific examples from your past experiences where your attention to detail made a difference. Whether it’s a cleaning job or another role, highlight how your meticulous nature contributes to a positive guest experience.
✨Demonstrate Your Customer Service Skills
As a Spa Cleaning Attendant, you'll be interacting with guests. Think of scenarios where you provided excellent customer service, even if it was in a different context. Share these stories during your interview to illustrate your friendly and approachable nature.
✨Be Ready to Discuss Teamwork
Collaboration is key in this role, so come prepared with examples of how you've worked effectively within a team. Talk about how you communicate with colleagues and support each other to create a seamless experience for guests, as this will resonate well with the interviewers.
