At a Glance
- Tasks: Support the Head Housekeeper in managing a dedicated housekeeping team and ensuring top-notch cleanliness.
- Company: Fowey Hall Hotel, a luxurious haven on the stunning Cornish coast.
- Benefits: Competitive salary, generous service charge, training, and discounts on food and hotel stays.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and enhance guest experiences in a beautiful historic setting.
- Qualifications: Experience in luxury hotel housekeeping and strong leadership skills required.
The predicted salary is between 27259 - 27259 € per year.
Contract: Permanent
Salary: £27,259 per annum plus service charge and benefits
Fowey Hall Hotel, nestled on the breathtaking Cornish coast, is a luxurious haven of charm. Steeped in history and surrounded by stunning landscapes, our hotel has become synonymous with excellence in natural hospitality. We are currently seeking a dedicated and experienced Deputy Head Housekeeper to join the team at Fowey Hall, ensuring that our guests experience the epitome of comfort and cleanliness during their stay.
Position Overview
As Deputy Head Housekeeper, you will play a pivotal role in supporting the Head Housekeeper to oversee the daily operations of our housekeeping department. You will ensure the highest standards of service, contributing to the overall success of Fowey Hall Hotel. The ideal candidate will have a proven track record in housekeeping in a supervisory capacity, a passion for delivering outstanding customer service, and the ability to lead a team to success. This is a permanent role, at 35 hours per week over 5 days (including weekends), with an annual salary of £27,259, plus generous service charge and a brilliant benefits package.
Key Responsibilities
- Assist the Head Housekeeper in managing and supervising the housekeeping team, ensuring they adhere to the hotel's standards and procedures.
- Oversee the cleaning and maintenance of guest rooms, public areas, and back‑of‑house spaces to ensure they are immaculately presented.
- Train and mentor housekeeping staff, providing guidance on best practices, health and safety and customer service.
- Conduct regular inspections to ensure quality control and compliance with health and safety regulations.
- Collaborate with the Head Housekeeper to develop and implement innovative initiatives to enhance the guest experience and streamline operations.
Qualifications
- Previous experience in a supervisory role within a housekeeping department within a luxury 4 or 5‑star hotel.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Knowledge of housekeeping and maintenance procedures, health and safety regulations.
- Experience managing rotas and payroll and some experience in ordering and managing stock.
- Exceptional attention to detail and organisational skills, working to tight timeframes and enjoying a physical job role.
Benefits
- Training and development is central to life at LFH; we are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award‑winning, hospitality specific apprenticeship providers.
- Extra day’s holiday for your birthday.
- EarlyPay – Access part of your monthly salary early when you need it.
- Cycle to work scheme.
- Help@Hand – Online health and wellbeing service – remote GP appointments, mental health support and physiotherapy.
- Life Assurance Benefit for peace of mind for your loved ones.
- Enhanced Maternity and Paternity packages.
- Paid day off for volunteering or fundraising once a year.
- The LFH Benefit Hub – Employee discount platform for high‑street and online retailers.
- 50% off food, beverage and spa across Luxury Family Hotels.
- Discounted hotel stays for you, friends and family.
Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.
Deputy Head Housekeeper in Fowey employer: Fowey Hall Hotel
Fowey Hall Hotel is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee development and well-being. With a focus on training and growth, our team members benefit from partnerships with leading hospitality apprenticeship providers, generous holiday allowances, and unique perks such as discounted stays and early access to salary. Nestled in the stunning Cornish coast, working at Fowey Hall means being part of a dedicated team committed to delivering outstanding service in a luxurious environment.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head Housekeeper in Fowey
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you get the chance, offer to do a trial shift or a demonstration of your housekeeping prowess. This gives you a chance to shine and show how you can contribute to the team at Fowey Hall.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to Fowey Hall Hotel. Express your interest in the Deputy Head Housekeeper role and ask if they have any upcoming opportunities. It shows initiative!
✨Tip Number 4
Prepare for the interview by researching Fowey Hall’s values and guest experience. Tailor your answers to reflect how your experience aligns with their commitment to excellence in hospitality. We want to see that passion!
We think you need these skills to ace Deputy Head Housekeeper in Fowey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Deputy Head Housekeeper role. Highlight your supervisory experience in housekeeping and any relevant achievements to show us why you're the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your passion for hospitality and how you can contribute to the exceptional service at Fowey Hall. Be genuine and let your personality come through.
Showcase Your Leadership Skills:As a Deputy Head Housekeeper, you'll need to lead a team effectively. In your application, share examples of how you've motivated and inspired your team in previous roles. We want to see your leadership style in action!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Fowey Hall Hotel
✨Know Your Stuff
Before the interview, brush up on your knowledge of housekeeping standards and procedures, especially in a luxury setting. Familiarise yourself with Fowey Hall Hotel's values and what makes it unique, so you can show how your experience aligns with their commitment to excellence.
✨Showcase Your Leadership Skills
As a Deputy Head Housekeeper, you'll need to demonstrate strong leadership abilities. Prepare examples from your past roles where you've successfully led a team, handled challenges, or improved processes. This will help you convey your capability to motivate and inspire others.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and attention to detail. Think about scenarios where you had to manage cleaning schedules, handle guest complaints, or ensure compliance with health and safety regulations. Practising these responses will help you feel more confident.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's dynamics, training opportunities, or how they measure success in the housekeeping department. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
