At a Glance
- Tasks: Support the Head Housekeeper in managing a dedicated housekeeping team and ensuring top-notch cleanliness.
- Company: Fowey Hall Hotel, a luxurious gem on the stunning Cornish coast.
- Benefits: Competitive salary, generous service charge, and fantastic perks like extra holiday and discounts.
- Other info: Enjoy a supportive environment with training opportunities and a commitment to diversity.
- Why this job: Join a passionate team and make a real difference in guest experiences at a historic hotel.
- Qualifications: Experience in luxury hotel housekeeping and strong leadership skills are essential.
The predicted salary is between 27259 - 27259 £ per year.
Contract: Permanent
Salary: £27,259 per annum plus service charge and benefits
Fowey Hall Hotel, nestled on the breathtaking Cornish coast, is a luxurious haven of charm. Steeped in history and surrounded by stunning landscapes, our hotel has become synonymous with excellence in natural hospitality. We are currently seeking a dedicated and experienced Deputy Head Housekeeper to join the team at Fowey Hall, ensuring that our guests experience the epitome of comfort and cleanliness during their stay.
Position Overview
As Deputy Head Housekeeper, you will play a pivotal role in supporting the Head Housekeeper to oversee the daily operations of our housekeeping department. You will ensure the highest standards of service, contributing to the overall success of Fowey Hall Hotel. The ideal candidate will have a proven track record in housekeeping in a supervisory capacity, a passion for delivering outstanding customer service, and the ability to lead a team to success. This is a permanent role, at 35 hours per week over 5 days (including weekends), with an annual salary of £27,259, plus generous service charge and a brilliant benefits package.
Key Responsibilities
- Assist the Head Housekeeper in managing and supervising the housekeeping team, ensuring they adhere to the hotel's standards and procedures.
- Oversee the cleaning and maintenance of guest rooms, public areas, and back‑of‑house spaces to ensure they are immaculately presented.
- Train and mentor housekeeping staff, providing guidance on best practices, health and safety and customer service.
- Conduct regular inspections to ensure quality control and compliance with health and safety regulations.
- Collaborate with the Head Housekeeper to develop and implement innovative initiatives to enhance the guest experience and streamline operations.
Qualifications
- Previous experience in a supervisory role within a housekeeping department within a luxury 4 or 5‑star hotel.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Knowledge of housekeeping and maintenance procedures, health and safety regulations.
- Experience managing rotas and payroll and some experience in ordering and managing stock.
- Exceptional attention to detail and organisational skills, working to tight timeframes and enjoying a physical job role.
Benefits
- Training and development is central to life at LFH; we are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award‑winning, hospitality specific apprenticeship providers.
- Extra day’s holiday for your birthday.
- EarlyPay – Access part of your monthly salary early when you need it.
- Cycle to work scheme.
- Help@Hand – Online health and wellbeing service – remote GP appointments, mental health support and physiotherapy.
- Life Assurance Benefit for peace of mind for your loved ones.
- Enhanced Maternity and Paternity packages.
- Paid day off for volunteering or fundraising once a year.
- The LFH Benefit Hub – Employee discount platform for high‑street and online retailers.
- 50% off food, beverage and spa across Luxury Family Hotels.
- Discounted hotel stays for you, friends and family.
Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.
Deputy Head Housekeeper in Cornwall employer: Fowey Hall Hotel
Fowey Hall Hotel is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee development and well-being. With a commitment to training and growth, staff enjoy access to industry-leading apprenticeship programmes, generous benefits including enhanced maternity and paternity packages, and unique perks like discounted stays and meals. Nestled in the stunning Cornish coast, working at Fowey Hall not only provides a rewarding career but also the chance to be part of a team dedicated to delivering outstanding hospitality in a breathtaking setting.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head Housekeeper in Cornwall
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you get the chance, offer to do a trial shift or a demonstration of your housekeeping prowess. This gives you a chance to shine and show how you can contribute to the team at Fowey Hall.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to Fowey Hall Hotel. Express your interest in the Deputy Head Housekeeper role and ask if they have any upcoming opportunities. It shows initiative!
✨Tip Number 4
Keep learning! Stay updated on the latest housekeeping trends and best practices. Consider taking a short course or workshop to boost your skills. This not only enhances your CV but also makes you a more attractive candidate.
We think you need these skills to ace Deputy Head Housekeeper in Cornwall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Deputy Head Housekeeper role. Highlight your supervisory experience in housekeeping and any relevant achievements that showcase your leadership skills. We want to see how you can contribute to our team at Fowey Hall!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for hospitality and detail why you're the perfect fit for our hotel. Don’t forget to mention your experience with training and mentoring staff, as this is key for us.
Showcase Your Attention to Detail:In the hospitality industry, attention to detail is crucial. When writing your application, make sure to demonstrate your meticulous nature. Whether it's through your CV layout or the examples you provide, we want to see that you care about the little things!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Fowey Hall and what we stand for!
How to prepare for a job interview at Fowey Hall Hotel
✨Know Your Stuff
Before the interview, brush up on your knowledge of housekeeping standards and procedures, especially in a luxury setting. Familiarise yourself with Fowey Hall Hotel's values and what makes it stand out in the hospitality industry.
✨Showcase Your Leadership Skills
Be ready to discuss your previous supervisory experience. Prepare examples of how you've motivated and inspired your team, handled challenges, and ensured high standards of cleanliness and service.
✨Demonstrate Attention to Detail
During the interview, highlight your exceptional attention to detail. You might be asked about specific situations where your organisational skills made a difference, so have a few anecdotes ready that showcase your meticulous nature.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the hotel’s operations. This shows your genuine interest in the position and helps you understand how you can contribute to enhancing the guest experience at Fowey Hall.
