At a Glance
- Tasks: Supervise daily transport operations and ensure top-notch service delivery.
- Company: Join a leading travel company focused on excellence and teamwork.
- Benefits: Competitive pay, career growth, and a dynamic work environment.
- Other info: Opportunity to work in a fast-paced environment with a supportive team.
- Why this job: Be a key player in enhancing travel experiences and operational efficiency.
- Qualifications: Experience in transport operations and strong leadership skills.
The predicted salary is between 34650 - 42350 £ per year.
Accountable To: Company Director
Key Objectives: To Be Best in Class
To deliver the highest level of service to all our travel partners.
To Supervise all aspects of the “day to day” transport operations at W Cropper Ltd T/A Fourway Coaches by the efficient and effective utilisation of all company resources ensuring the highest level of industry standards are met.
Duties and responsibilities:
- To Manage the “day to day” operation of the transport department to ensure the use of all company vehicles are maximised.
- To ensure the “day to day” Service delivery, driver, and vehicle allocations, ensuring all legal, staffing, engineering, administrative, managerial and customer requirements are met.
- To Arrange Fleet preparation, operational paperwork “runout” arrangements, correct vehicle type allocation, quality control checks, ensuring the operation is carried out as planned.
- To recognise and maximise opportunities created by other operators, ie Breakdowns, flight divert, DTE, emergency railway, to increase driver utilisation and company revenue.
- Deal with breakdowns, other operational challenges, customer complaints (effectively, calmly and politely).
- To ensure Walk rounds checks are completed by drivers and to conduct regular random gate checks on early runout also conduct random drink and drug checks.
- To ensure all relevant documentation regarding driver hours, WTD, RTA regulations are planned in accordance with the EC561/06 (Revised 2020).
- To make all vehicles available as scheduled by the Managing Director for regular maintenance, MOT’s, accident damage and vehicle refurbishment with the statutory and company procedures.
- To ensure communications in all directions are carried out appropriately and effectively especially with colleagues, customers, and suppliers to optimise our service level and that all driving, and cleaning staff are always fully prepared and briefed for their duties.
- To motivate and lead by example always to ensure quality standards are met.
- Ensure all company procedures and records are kept “UP TO DATE” and reviewed annually to ensure the effectiveness of the operation.
- To ensure all drivers complete accident forms in a 24/48-hour period (on return to depot after a tour).
- To Ensure the transport office is manned always in accordance with the agreed duty rota.
- To ensure whilst “on call” everything set out in this document is carried out always and the phone is answered speedily.
- To Ensure you keep yourself “up to date” with changes in any legislation regarding driver’s hours.
- To ensure when provided with updates on company software these are read and understood comprehensively.
- To ensure the company quality standards are maintained and improved upon, to the highest possible standard of service delivery, Minimum standards are those set out by Law, Traffic Commissioners ‘code of practice, Coach Marque, The guild of British Coach Operators.
- Any other tasks, Driving, yard duties, administration duties in accordance with the company expectations.
Operations Supervisor in Leeds employer: Fourway Coaches Ltd
At W Cropper Ltd T/A Fourway Coaches, we pride ourselves on being an exceptional employer that values dedication and excellence in service delivery. Our supportive work culture fosters employee growth through continuous training and development opportunities, ensuring that our team is always equipped to meet the highest industry standards. Located in a vibrant area, we offer unique advantages such as a dynamic work environment and the chance to be part of a company committed to maximising operational efficiency and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor in Leeds
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Fourway Coaches Ltd.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Fourway Coaches Ltd. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Operations Supervisor in Leeds
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Fourway Coaches Ltd, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Fourway Coaches Ltd and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Fourway Coaches Ltd. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Fourway Coaches Ltd
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Fourway Coaches Ltd.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Fourway Coaches Ltd.
