At a Glance
- Tasks: Support payroll operations by processing accurate weekly and monthly payrolls for clients.
- Company: Join Fourth, the global leader in restaurant and hospitality management technology solutions.
- Benefits: Enjoy 25 holidays, flexible working, wellness activities, and access to on-demand pay tools.
- Other info: Hybrid working options and various employee perks including gym discounts and enhanced parenting schemes.
- Why this job: Great opportunity for career growth into a Payroll Specialist role within a fun and supportive team.
- Qualifications: Strong communication skills and GCSEs in Maths and English; 2 years in an office environment preferred.
The predicted salary is between 20000 - 30000 £ per year.
Fourth is the world’s largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team... and that starts with hiring the right people!
Job Purpose
The role of a Payroll Trainee supports the wider Payroll Bureau by delivering comprehensive payrolls to Fourth customers. Working as part of a team, weekly and monthly payrolls will be processed accurately and on time. To be the first point of contact for payroll queries. This role provides a great career development opportunity for someone who would like to develop to become a Payroll Specialist or to move internally within our Fourth departments.
The role:
- Administer all payrolls within a set portfolio of customers, ensuring all employees are paid accurately, on time to achieve Bureau targets with the support of Payroll Trainers and the wider Bureau.
- Build and maintain strong customer relationships and provide customer service according to the Bureau service definition and Service Level Agreement.
- Ensure all data is received from the customer on time and all output is delivered to the customer in line with metrics and targets.
- Complete all aspects of payroll reconciliation including ensuring all payrolls balance at all times.
- Respond to customer telephone or email queries and take appropriate action.
- Highlight and escalate/respond to any issue which may affect the smooth running of customer payrolls.
- Ensure the customer payroll procedures manual is kept up to date with current processes.
- Send annual timetable communication regarding Easter, Christmas and start of year pay dates.
- Communicate quarterly surveys to customers.
The ideal candidate:
- Strong verbal and written communication.
- 2 years in an office environment.
- Educated to GCSE Level including Maths and English.
Benefits:
- 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays.
- Flexible working hours and hybrid working environments.
- Wellness activities and pampering included.
- Gym subscription discounts.
- Laptop and equipment provided.
- Healthcare expense claim tools.
- Career growth with certifications.
- Annual meet ups.
- Enhanced parenting scheme.
- Cycle to work scheme and season ticket loan provided.
- Pension and life insurance options.
- On demand pay tools for early salary access.
Fourth is an Equal Opportunity Employer. All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.
Trainee, Payroll Operations (Entry level) - FTC in Macclesfield employer: Fourth
Fourth is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With flexible working arrangements, generous holiday allowances, and a commitment to professional development, employees are empowered to thrive in their roles. Located in Macclesfield, the company fosters a collaborative environment where team members can build strong relationships and advance their careers within the dynamic hospitality technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee, Payroll Operations (Entry level) - FTC in Macclesfield
✨Tip Number 1
Familiarise yourself with payroll processes and terminology. Understanding the basics of payroll operations will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Fourth. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential interview questions by practising common scenarios related to payroll operations. Think about how you would handle payroll discrepancies or customer queries, as these are likely to come up.
✨Tip Number 4
Showcase your communication skills during any interactions with the company. Since the role involves responding to customer queries, demonstrating your ability to communicate clearly and effectively can set you apart from other candidates.
We think you need these skills to ace Trainee, Payroll Operations (Entry level) - FTC in Macclesfield
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Payroll Trainee. Familiarise yourself with payroll processes and customer service expectations to tailor your application accordingly.
Highlight Relevant Experience:Even if you are applying for an entry-level position, emphasise any relevant experience you have in an office environment. Mention specific tasks or projects that demonstrate your organisational skills and attention to detail.
Craft a Strong Cover Letter:Use your cover letter to express your enthusiasm for the role and the company. Explain why you want to work at Fourth and how your skills align with their values and mission.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise. A polished application reflects your professionalism.
How to prepare for a job interview at Fourth
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Payroll Trainee. Familiarise yourself with payroll processes and terminology, as this will show your genuine interest in the role.
✨Prepare for Common Questions
Anticipate questions related to your communication skills and teamwork, as these are crucial for the role. Be ready to discuss how you've handled customer queries or worked in a team environment in the past.
✨Show Enthusiasm for Learning
Since this is an entry-level position, demonstrate your eagerness to learn and grow within the company. Mention any relevant coursework or experiences that have prepared you for this role and express your desire to develop into a Payroll Specialist.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could include inquiries about the training process, opportunities for advancement, or how the team collaborates to meet payroll deadlines. It shows you're engaged and serious about the position.
