At a Glance
- Tasks: Help businesses optimise their productivity and improve processes with innovative scheduling solutions.
- Company: Join a forward-thinking company that values collaboration and customer success.
- Benefits: Enjoy flexible hours, generous holidays, wellness perks, and professional development opportunities.
- Other info: Dynamic role with opportunities for growth and a supportive team environment.
- Why this job: Make a real impact by helping clients maximise their efficiency and achieve their goals.
- Qualifications: Experience in hospitality and strong problem-solving skills are a plus.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a highly motivated and confident Productivity (Labour Optimisation) Consultant who will work with our Sales, Project Management, and Customer Success teams at every stage of the customer life cycle to provide Solution and Industry‑based knowledge and expertise. You will work closely with Fourth’s prospects and customers, understanding their business, operating practices, and opportunities for process improvement, identifying growth opportunities and labour demands. You will develop a deep understanding of Fourth’s customers and provide guidance to their teams on how to maximise their return through utilising Fourth’s scheduling tools. This role involves site visits to customer locations; therefore, flexibility of working hours as well as the ability to adapt to our customers’ requirements are necessary. You will build great relationships and act as an ambassador for the company and our products, consulting on best practices and sharing industry experience and expertise.
Primary Responsibilities
- Collecting and collating information and data necessary to enable the creation of demand metrics within the various Scheduling solutions through a combination of site visits, discussion, observation, timing, calculation, and analysis.
- Delivery of tailored solutions containing scheduling metrics as part of the implementation process.
- Presenting the findings from the visit/review/analysis process, articulating opportunities, challenges, potential return on investment, and proposing a suitable path forward.
- Ensuring all qualified sales opportunities are supported through the sales cycle, maximising chances of sales success and delivering optimal deal size every time.
- Supporting the successful implementation of the Scheduling solutions through customer engagement sessions, training, and aftercare.
- Maximising user adoption and return on investment for Fourth’s customers, expanding user adoption of Fourth’s scheduling solution through aftercare projects, regular reviews, and guidance.
Preferred Experience And/or Qualifications
- Operational experience within the hospitality sector.
- Experience consulting with customers and solving problems through creative technical solutions.
- Balanced and observant, with an ability to identify and tactfully communicate productivity opportunities.
- Ability to quickly understand customer requirements and design suitable solutions using relevant experience and best practice knowledge.
- Exceptional presentation, solution demonstration, training, and meeting facilitation skills.
- Ability to work independently and deliver to timelines.
- Emotional intelligence and ability to communicate at all levels.
- Focused, with a meticulous attention to detail.
- Driven to deliver to standards of excellence.
- Analytical, logical, organised, and creative.
- Comfortable working in a team environment yet confident enough to achieve results independently.
- Friendly, polite, professional, and flexible.
Benefits
- 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays.
- Flexible working hours and hybrid working environments.
- Wellness activities and gym subscription discounts.
- Laptop and equipment.
- Healthcare expense claim tools.
- Certification grow‑up programmes.
- Annual meet‑ups.
- Enhanced parenting scheme.
- Cycle‑to‑work scheme and season ticket loan provided.
- Pension and life insurance options.
- On‑demand pay tools for early salary access.
Fourth is an Equal Opportunity Employer. All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, colour, age, national origin, military status, religion, or disability or any other legally protected status.
Productivity Consultant employer: Fourth
At Fourth, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Productivity Consultant, you will enjoy flexible working hours, generous holiday allowances, and numerous wellness benefits, all while contributing to meaningful projects that enhance our customers' operations in the hospitality sector. With ample opportunities for professional growth and a supportive environment, Fourth is dedicated to empowering its employees to achieve excellence and make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Productivity Consultant
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Fourth’s mission, values, and products. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the role of a Productivity Consultant, especially in the hospitality sector.
✨Tip Number 3
Show off your people skills! Since this role involves building relationships, be ready to share examples of how you've successfully engaged with clients or teams in the past. Your emotional intelligence will shine through!
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the role and the company culture. This not only shows your interest but also helps you determine if Fourth is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Productivity Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in the hospitality sector and any consulting roles you've had. We want to see how your skills align with the Productivity Consultant role, so don’t hold back!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think creatively and provide technical solutions, so share those success stories with us!
Be Personable:Since this role involves building relationships, let your personality shine through in your written application. We’re looking for someone friendly and professional, so don’t be afraid to show us who you are!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fourth
✨Know the Company Inside Out
Before your interview, make sure you research Fourth thoroughly. Understand their products, especially the scheduling tools, and how they benefit customers in the hospitality sector. This knowledge will help you articulate how your skills can directly contribute to their goals.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples from your past experience where you've identified productivity opportunities and implemented solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your analytical and creative problem-solving abilities.
✨Demonstrate Flexibility and Adaptability
Since the role involves site visits and adapting to customer needs, highlight your ability to be flexible with working hours and your approach to understanding diverse customer requirements. Share instances where you've successfully adjusted your strategies based on client feedback or changing circumstances.
✨Practice Your Presentation Skills
Given the importance of presenting findings and training customers, practice your presentation skills ahead of time. Prepare a mock presentation on a relevant topic, focusing on clarity and engagement. This will not only boost your confidence but also showcase your exceptional communication skills during the interview.
