At a Glance
- Tasks: Support payroll processing and deliver accurate payrolls for our diverse customers.
- Company: Join Fourth, a global leader in restaurant and hospitality management technology.
- Benefits: Enjoy 25 holidays, flexible working, wellness activities, and career growth opportunities.
- Other info: Access to on-demand pay tools and various employee benefits.
- Why this job: Kickstart your career in payroll with a fun and supportive team environment.
- Qualifications: Strong communication skills and GCSEs in Maths and English required.
The predicted salary is between 49500 - 60500 £ per year.
Our Story In July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.
Position Overview The role of a Payroll Trainee/Specialist supports the wider Payroll Bureau by delivering comprehensive payrolls to Fourth customers. Working as part of a team, weekly and monthly payrolls will be processed accurately and on time. To be the first point of contact for payroll queries. This role provides a great career development opportunity for someone who would like to develop to become a Payroll Specialist or to move internally within our Fourth departments.
Primary Responsibilities:
- Administer all payrolls within a set portfolio of customers, ensuring all employees are paid accurately, on time to achieve Bureau targets with the support of Payroll Trainers and the wider Bureau.
- Build and maintain strong customer relationships and provide customer service according to the Bureau service definition and Service Level Agreement.
- Ensure all data is received from the customer on time and all output is delivered to the customer in line with metrics and targets.
- Complete all aspects of payroll reconciliation including ensuring all payrolls balance at all times.
- Respond to customer telephone or email queries and take appropriate action.
- Highlight and escalate/respond to any issue which may affect the smooth running of customer payrolls.
- Ensure the customer payroll procedures manual is kept up to date with current processes.
- Send annual timetable communication regarding Easter, Christmas and start of year pay dates.
- Communicate quarterly surveys to customers.
Preferred Experience and/or Qualifications:
- Strong verbal and written communication.
- 2 years in an office environment.
- Educated to GCSE Level including Math’s and English.
Benefits:
- 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays.
- Flexible working hours and hybrid working environments.
- Wellness activities and pampering included, with gym subscription discounts.
- Laptop and equipment provided.
- Healthcare expense claim tools.
- Opportunities for growth with certifications.
- Annual meet ups.
- Enhanced parenting scheme.
- Cycle to work scheme and season ticket loan provided.
- Pension and life insurance options available.
- On demand pay tools for early salary access.
All personal data provided by you in your application will be processed by Fourth LTD solely for our recruitment purposes. More information on Fourth LTD's privacy policy for job candidates is available here and by applying you confirm that you have read it. Fourth is an Equal Opportunity Employer. All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, colour, age, national origin, military status, religion, or disability or any other legally protected status.
Payroll Trainee/Specialist in Macclesfield employer: Fourth
Fourth is an exceptional employer located in Macclesfield, offering a supportive work culture that prioritises employee growth and development. With flexible working hours, comprehensive benefits including wellness activities and professional certifications, and a commitment to diversity and inclusion, this role as a Support Specialist provides a meaningful opportunity to contribute to customer satisfaction while advancing your career within a dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Trainee/Specialist in Macclesfield
✨Get Involved in HR Events
Make sure to attend HR conferences and local meetups. They’re great opportunities to network with industry professionals and find trainee roles. Who knows, you might even bump into someone from Fourth!
✨Leverage University Resources
Your university career centre is a goldmine for landing trainee positions in HR. They often have exclusive partnerships with companies looking for fresh talent, so make use of those connections.
✨Showcase Your Passion for People
When you get an interview, make it clear why you love HR. Share any relevant projects, volunteering experiences, or even courses that demonstrate your interest in people management—this can be a real game changer!
✨Apply Directly Through Fourth
Don’t forget to apply directly on Fourth’s website. Tailor your application to show what you’ve learned about HR and why you want to kickstart your career with them specifically—it shows dedication!
We think you need these skills to ace Payroll Trainee/Specialist in Macclesfield
Some tips for your application 🫡
Show Your Passion for People:In your cover letter, let your enthusiasm for human resources shine through! Share experiences where you’ve interacted with people, whether in a volunteer role or part-time job. Highlight your eagerness to learn about HR functions and how you are excited to develop your skills in this field as a trainee at Fourth.
Tailor Your CV to HR Skills:When crafting your CV, emphasise transferable skills that are crucial in HR, like communication, conflict resolution, and organisation. Even if your experience isn't directly in HR, showcase relevant coursework or projects from your studies that demonstrate these skills. We want to see how you could be a great fit at Fourth!
Mention Any HR-Related Qualifications:If you have any certifications related to human resources, like a basic HR management course or workshops, make sure to mention these in your application. Even if they're informal, these add value and can set you apart from others applying for the trainee position.
Keep It Concise and Engaging:As a trainee, we know you might not have a lot of experience, so keep your writing concise yet engaging. Ensure your motivation to learn and contribute at Fourth comes through clearly, showing you’re ready to jump into the HR world with both feet!
How to prepare for a job interview at Fourth
✨Know Your HR Basics
As a trainee in Human Resources, it's essential to brush up on key HR concepts. Familiarise yourself with recruitment processes, employee relations, and basic labour laws. This knowledge will not only show your enthusiasm but also give you a solid foundation for answering technical questions.
✨Highlight Your Interpersonal Skills
Given the people-centric nature of HR, focus on showcasing your communication and interpersonal skills during the interview. Be ready to share examples of times when you've effectively resolved conflicts or worked collaboratively within a team – that's what HR is all about!
✨Prepare for Scenario-Based Questions
Expect to encounter scenario-based questions specific to HR situations, such as how to handle a difficult employee or implement a new policy. Think through your responses ahead of time and consider the rationale behind your decisions, as this demonstrates critical thinking and problem-solving skills.
✨Show Your Eagerness to Learn
As a trainee, it's crucial to convey your enthusiasm for learning and growing in the HR field. Discuss why you're passionate about HR and what you hope to gain from your experience at Fourth. This shows that you're not just looking for a job, but are genuinely interested in developing your career in this area.
