At a Glance
- Tasks: Help businesses optimise their productivity and improve processes with innovative scheduling solutions.
- Company: Join a forward-thinking company that values collaboration and customer success.
- Benefits: Enjoy 25 holidays, your birthday off, and opportunities for growth.
- Other info: Flexible hours and site visits to build strong client relationships.
- Why this job: Make a real impact by helping clients maximise their efficiency and success.
- Qualifications: Experience in hospitality and problem-solving skills are a plus.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a highly motivated and confident Productivity (Labour Optimisation) Consultant who will work with our Sales, Project Management, and Customer Success teams at every stage of the customer life cycle to provide Solution and Industry‑based knowledge and expertise.
You will work closely with Fourth’s prospects and customers, understanding their business, operating practices, and opportunities for process improvement, identifying growth opportunities and labour demands. You will develop a deep understanding of Fourth’s customers and provide guidance to their teams on how to maximise their return through utilising Fourth’s scheduling tools.
This role involves site visits to customer locations; therefore, flexibility of working hours as well as the ability to adapt to our customers’ requirements are necessary. You will build great relationships and act as an ambassador for the company and our products, consulting on best practices and sharing industry experience and expertise.
Primary Responsibilities- Collecting and collating information and data necessary to enable the creation of demand metrics within the various Scheduling solutions through a combination of site visits, discussion, observation, timing, calculation, and analysis.
- Delivery of tailored solutions containing scheduling metrics as part of the implementation process. Presenting the findings from the visit/review/analysis process, articulating opportunities, challenges, potential return on investment, and proposing a suitable path forward.
- Ensuring all qualified sales opportunities are supported through the sales cycle, maximising chances of sales success and delivering optimal deal size every time.
- Supporting the successful implementation of the Scheduling solutions through customer engagement sessions, training, and aftercare.
- Maximising user adoption and return on investment for Fourth’s customers, expanding user adoption of Fourth’s scheduling solution through aftercare projects, regular reviews, and guidance.
- Operational experience within the hospitality sector.
- Experience consulting with customers and solving problems through creative technical solutions.
- Balanced and observant, with an ability to identify and tactfully communicate productivity opportunities.
- Ability to quickly understand customer requirements and design suitable solutions using relevant experience and best practice knowledge.
- Exceptional presentation, solution demonstration, training, and meeting facilitation skills.
- Ability to work independently and deliver to timelines.
- Emotional intelligence and ability to communicate at all levels.
- Focused, with a meticulous attention to detail.
- Driven to deliver to standards of excellence.
- Analytical, logical, organised, and creative.
- Comfortable working in a team environment yet confident enough to achieve results independently.
- Friendly, polite, professional, and flexible.
- 25 basic holidays with the option to grow up to 30 with service + your birthday off.
Productivity Consultant in London employer: Fourth
At Fourth, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Productivity Consultant, you will enjoy flexible working hours, extensive opportunities for professional growth, and the chance to make a meaningful impact in the hospitality sector. Our commitment to employee well-being is reflected in our generous holiday policy and supportive environment, making Fourth a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Productivity Consultant in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show up prepared! When you land an interview or a meeting, do your homework. Understand Fourth’s products and how they can help potential clients. This will not only impress but also show that you're genuinely interested.
✨Tip Number 3
Be flexible and adaptable. The role involves site visits and working around customer needs, so demonstrate your willingness to adjust your schedule and approach. This shows you're ready to dive into the job headfirst!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at StudySmarter. Don’t miss out on this opportunity!
We think you need these skills to ace Productivity Consultant in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Productivity Consultant role. Highlight your experience in the hospitality sector and any consulting work you've done. We want to see how your skills align with our needs!
Showcase Your Problem-Solving Skills:In your application, share specific examples of how you've tackled challenges in previous roles. We love candidates who can think creatively and provide technical solutions, so don’t hold back on those success stories!
Be Personable and Professional:Remember, we’re looking for someone who can build great relationships with our customers. Use a friendly tone in your application, but keep it professional. Show us your personality while still being respectful and polished.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fourth
✨Know Your Stuff
Make sure you understand Fourth’s scheduling tools and how they can benefit customers. Brush up on industry trends in hospitality and be ready to discuss how you can help improve productivity for clients.
✨Showcase Your Experience
Prepare examples from your past roles where you've successfully identified opportunities for process improvement. Be specific about the challenges you faced and how your solutions made a difference.
✨Practice Your Presentation Skills
Since this role involves presenting findings and solutions, practice articulating your ideas clearly and confidently. You might even want to do a mock presentation with a friend to get comfortable.
✨Be Personable and Flexible
This job is all about building relationships, so show your friendly side during the interview. Also, highlight your adaptability and willingness to meet customer needs, as flexibility is key in this role.
