Principal SRE (AWS, Azure, Terraforms, Kubernetes)

In July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. The combined company’s complete software-as-service (SaaS) solution suite serves customers in 120,000 locations worldwide.

Fourth is actively seeking an experienced and pragmatic Principal SRE to join our worldwide team. We are progressing rapidly in developing automated, highly reliable, and zero-downtime infrastructure pipelines that are becoming the standard across our entire business.

Primary Responsibilities

• You will exhibit both strategic and tactical sensibilities.
• You have excellent written and verbal communication skills, allowing you to work effectively with our worldwide development teams and SRE community.
• You understand the importance of standardisation of technology and practices and have experience implementing these in a consistent and low-maintenance fashion.
• Working with Architecture, Product Owners and development teams to elicit and define the practical needs and requirements for products being migrated to cloud.
• Design and implement scalable, highly available, and resilient infrastructure solutions to agreed standards.
• Innovate and enhance tooling for monitoring, alerting, incident management, and automation.
• Develop and maintain comprehensive documentation for infrastructure and processes, ensuring compliance with industry standards.
• Actively participate in incident management, driving rapid recovery, root cause analysis, and continuous improvement.
• Identify and implement strategies to future-proof infrastructure for growth and increased demand.
• You will actively use AI tools to the best advantage as a force multiplier and encourage others to do the same.
• Assist in the career development of colleagues, acting as a role model and encouraging best practice.

Preferred Experience and/or Qualifications

• Demonstrable experience in Site Reliability Engineering, Platform Engineering, DevOps, or a similar role, with experience mentoring others.
• Proven track record of designing, implementing, and managing large-scale, highly available, and scalable infrastructure.
• Relevant and recent experience with our main tech stack: Terraform, Configuration Management (Chef ideally, but will consider Ansible or Puppet), Kubernetes (cloud based), Docker (Kubernetes or AWS ECS Fargate).
• Extensive cloud experience (ideally Azure and AWS).
• Programming, scripting skills and OOP principles in general.
• Strong analytical and problem-solving skills.
• Outstanding communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Ability to work in a fast-paced, dynamic environment, managing multiple priorities.
• Experience of working in Agile or Kanban.
• A natural and positive team player.
• Bachelor’s degree in computer science, Engineering, or a related field.

Benefits

• 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays.
• Flexible working hours and hybrid working environments.
• Wellness activities and gym subscription discounts.
• Laptop and equipment provided.
• Healthcare expense claim tools.
• Annual meet ups.
• Enhanced parenting scheme.
• Cycle to work scheme and season ticket loan provided.
• Pension and life insurance options.
• On demand pay tools for early salary access.

Fourth is an Equal Opportunity Employer. All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, colour, age, national origin, military status, religion, or disability or any other legally protected status.