At a Glance
- Tasks: Help businesses optimise their productivity and improve processes with innovative scheduling solutions.
- Company: Join a forward-thinking company that values collaboration and customer success.
- Benefits: Enjoy flexible hours, generous holidays, wellness perks, and career development support.
- Other info: Dynamic role with opportunities for personal growth and professional development.
- Why this job: Make a real impact by helping clients maximise their efficiency and achieve their goals.
- Qualifications: Experience in hospitality and problem-solving skills are a plus.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a highly motivated and confident Productivity (Labour Optimisation) Consultant who will work with our Sales, Project Management, and Customer Success teams at every stage of the customer life cycle to provide solution‑ and industry‑based knowledge and expertise. You will work closely with Fourth’s prospects and customers, understand their business, operating practices and opportunities for process improvement, identify growth opportunities and labour demands, and develop a deep understanding of Fourth’s customers to guide their teams on how to maximise their return through utilising Fourth’s scheduling tools. This role involves site visits to customer locations; therefore flexibility of working hours and the ability to adapt to our customers’ requirements are necessary. You will build great relationships and act as an ambassador for the company and our products, consulting on best practices and sharing industry experience and expertise.
Primary Responsibilities
- Collect and collate information and data necessary to enable the creation of demand metrics within the various scheduling solutions through a combination of site visits, discussions, observations and timings, calculations, and analysis.
- Deliver tailored solutions containing scheduling metrics as part of the implementation process, presenting the findings from the visit/review/analysis process, articulating opportunities, challenges, potential return on investment, and proposing a suitable path forward.
- Ensure all qualified sales opportunities are supported through the sales cycle, maximising chances of sales success and delivering optimal deal size every time.
- Support the successful implementation of the scheduling solutions through customer engagement sessions, training, and aftercare.
- Maximise user adoption and return on investment for Fourth’s customers, expanding user adoption through aftercare projects, regular reviews, and guidance.
Preferred Experience and/or Qualifications
- Operational experience within the hospitality sector.
- Experience consulting with customers and solving problems through creative technical solutions.
- Balanced and observant, with an ability to identify and tactfully communicate productivity opportunities.
- Ability to quickly understand customer requirements and design suitable solutions using relevant experience and best‑practice knowledge.
- Exceptional presentation, solution demonstration, training, and meeting facilitation skills.
- Ability to work independently and deliver to timelines.
- Emotional intelligence and ability to communicate at all levels.
- Focused, with meticulous attention to detail.
- Driven to deliver to standards of excellence.
- Analytical, logical, organised, and creative.
- Comfortable working in a team environment yet confident enough to achieve results independently.
- Friendly, polite, professional, and flexible.
Benefits
- Holidays: 25 basic holidays with the option to extend to 30 with service, your birthday off, and bank holidays.
- Flexible working hours and hybrid working environments.
- Wellness activities and gym subscription discounts.
- Laptop and equipment.
- Healthcare expense claim tools.
- Certification support.
- Annual meet‑ups.
- Enhanced parenting scheme.
- Cycle to work scheme and season ticket loan.
- Pension and life insurance options.
- On‑demand pay tools to access salary before the end of the month.
All personal data provided by you in your application will be processed by Fourth LTD solely for our recruitment purposes. More information on Fourth LTD's privacy policy for job candidates is available here and by applying you confirm that you have read it.
Equal Opportunity Employer
All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, colour, age, national origin, military status, religion, or disability or any other legally protected status.
Productivity Consultant in London employer: Fourth Enterprises, LLC
At Fourth, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Productivity Consultant, you will enjoy flexible working hours, generous holiday allowances, and numerous wellness benefits, all while contributing to meaningful projects that enhance our customers' operations. With ample opportunities for professional growth and a supportive environment, Fourth is the ideal place for those looking to make a significant impact in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Productivity Consultant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fourth Enterprises, LLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fourth Enterprises, LLC
Don't be shy about reaching out to Fourth Enterprises, LLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Productivity Consultant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fourth Enterprises, LLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fourth Enterprises, LLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
