At a Glance
- Tasks: Conduct site surveys, install and maintain telecom equipment, and provide exceptional customer service.
- Company: Join Fourteen IP Communications, a leader in voice and data solutions for the hospitality industry.
- Benefits: Enjoy a people-centric culture with opportunities for professional development and innovation.
- Why this job: Be part of a dynamic team that values creativity and offers extensive travel opportunities.
- Qualifications: In-depth knowledge of telecom systems and cabling, with a valid passport for travel.
- Other info: This role includes training junior team members and responding to emergency calls.
The predicted salary is between 28800 - 43200 £ per year.
Telecommunication Field Engineer
About the Company
Established in 2011 Fourteen IP Communications is one of the leading global providers of specialist voice and data solutions to the Hospitality Industry. We are a people centric company who are proudly accredited by Investors in People. We believe that people are at the heart of everything we do and treat our colleagues, customers, and partners like family.
At Fourteen IP we are passionate about our Innovation and communication we continuously strive to develop new ideas and solutions that will benefit our customer and our people, it is our vision to create the most innovative solutions for the hospitality industry, enabled by people and power by AI and data intelligence.
If you are looking to take the next step in your career, working in an environment that will allow you to both develop and challenge yourself then this the role for you. The successful candidate will become an integral part of the business, helping to deliver exceptional levels of customer service and innovation.
The major responsibilities of the role include:
Conduct, review, and document sitesurveys
Install, test, maintain and repair equipment andsystems
Solve problems, assess situations, and apply solutions utilizing acquired voice and data knowledge and experience
Configure and prebuild voice and data solutions prior to installation at the customers premises
Accurate and timely creation of projectdocumentation
Responding to emergency calls, providing out of hours support both on site and remotely to customers
Establish and maintain effective interpersonal relationships with those contacted during the course of work
Provide training, coaching and professional development to junior members of the team in order to enhance their knowledge and skill.
Complete required training for the post and strive to meet developmentobjectives
Perform any other or additional duties as dictated by the needs of thebusiness
Key requirements of the role:
Needs to have an in-depth knowledge of how telecommunication equipment and services work, and be equipped to handle disruptions of service and establish solutions to deal with challenges as they arise in the field.
Competent in all aspects of associated cablingworks
Must be able to carry out work with an understanding of circuitry, installation, government compliance and in accordance with the relevant safe working practices and risk assessment.
Must be able to maintain any technical or professional qualifications required for the post.
Due to the nature of this job there is extensive travel both Nationally and Internationally successfully candidates must have a valid passport and be able travel extensively.
Please note that due to the anticipated response only applications shortlisted for interview will be acknowledged.
Field Engineer in Wigan employer: Fourteen IP Communications Ltd
Contact Detail:
Fourteen IP Communications Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer in Wigan
✨Tip Number 1
Familiarize yourself with the latest telecommunication technologies and trends. Being knowledgeable about current innovations will not only help you in interviews but also show your passion for the industry.
✨Tip Number 2
Network with professionals in the telecommunications field. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at Fourteen IP Communications.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully solved technical problems. Highlighting your hands-on experience will demonstrate your capability to handle challenges in the field.
✨Tip Number 4
Showcase your ability to work well in a team and provide training to others. Since this role involves coaching junior members, emphasizing your leadership skills will make you a more attractive candidate.
We think you need these skills to ace Field Engineer in Wigan
Some tips for your application 🫡
Understand the Company: Familiarize yourself with Fourteen IP Communications. Highlight their focus on innovation and customer service in your application to show that you align with their values.
Tailor Your CV: Make sure your CV reflects your experience with telecommunication equipment, cabling works, and problem-solving skills. Use specific examples that demonstrate your ability to handle disruptions and provide solutions.
Craft a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and how your skills can contribute to Fourteen IP's mission. Mention your willingness to travel extensively and your commitment to professional development.
Highlight Relevant Qualifications: Ensure you mention any technical or professional qualifications you hold that are relevant to the role. This could include certifications in telecommunications or safety compliance that demonstrate your readiness for the position.
How to prepare for a job interview at Fourteen IP Communications Ltd
✨Show Your Technical Knowledge
Make sure to demonstrate your in-depth understanding of telecommunication equipment and services during the interview. Be prepared to discuss specific technologies you've worked with and how you've solved problems in the field.
✨Highlight Your Problem-Solving Skills
Since the role involves assessing situations and applying solutions, share examples from your past experiences where you successfully resolved technical issues. This will showcase your ability to think on your feet.
✨Emphasize Team Collaboration
Fourteen IP Communications values interpersonal relationships. Talk about your experience working in teams, providing training, or mentoring junior members. This will show that you can contribute positively to the company culture.
✨Prepare for Travel Questions
Given the extensive travel required for this position, be ready to discuss your flexibility and willingness to travel both nationally and internationally. Mention any previous travel experiences that relate to work.