At a Glance
- Tasks: Deliver exceptional member experiences while processing financial transactions accurately and efficiently.
- Company: Join FourLeaf Federal Credit Union, a supportive and community-focused workplace.
- Benefits: Enjoy competitive pay, health coverage, 401k match, and fun perks like food truck days.
- Other info: Flexible work options and opportunities for personal growth in a dynamic environment.
- Why this job: Make a real impact by building relationships and helping members with their banking needs.
- Qualifications: High school diploma and customer service experience required; cash handling skills are a plus.
The predicted salary is between 40000 - 40000 £ per year.
Westbury Branch 750 Old Country Road Westbury, NY 11590, USA
What You’ll Do
The Teller contributes to the success of the branch by delivering exceptional member experiences while processing transactions and fostering long‑lasting relationships. Responsible for processing all financial transactions with accuracy and efficiency. The expectation is to build member relationships with the ability to share product knowledge solutions, identify member needs to identify beneficial FourLeaf products and services and refer members to the platform or business partners when an additional opportunity is identified. Monday to Saturday availability required.
Core Contributions
- Operations: Effectively process financial transactions by utilizing FourLeaf systems in accordance with established policies and procedures. This includes but is not limited to deposits, withdrawals, payment, issuing bank checks, money orders, gift cards and process Speed Deposit and Night Drop transactions, if applicable. Make sound decisions that adhere to all policies, procedures, and regulatory banking requirements. Identify red flags based on risk guidelines and refer escalations to supervisors when necessary. Manage teller line and drive‑up traffic to limit waiting times.
- Member Experience: Provide exceptional member experiences by cultivating relationships. Identify member needs and recommend beneficial products and services. Refer members to the platform or business partners to further assist the member with their banking needs. Engage with members as they enter the branch by welcoming them. Assist with lobby management by checking in with members waiting for platform services. Process requests that can be managed at the teller line.
- Compliance: Support the branch by participating in opening/closing procedures, daily reports, audit tasks and dual control. Maintain controls, reconciliations and reports as needed or required. Stay abreast and adhere to policies, procedures, and banking regulations. Identify and handle existing, emerging risks and fraud trends to minimize exposure to members and FourLeaf. Comply with all aspects of Bank Secrecy Act, Anti‑Money Laundering, Office of Foreign Asset Control.
Participate in the overall success of the individual, branch, Retail Banking and organizational goals by meeting or exceeding assigned performance goals and metrics.
Assets You Will Bring
- High School Diploma or GED.
- 1‑4 years of customer service and cash handling experience.
- PC, Windows, and internet proficiency.
- Detail oriented, strong organizational skills, superior member service, excellent communication, and time management.
The expected salary for this role is $20 per hour. FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance‑based bonus.
What Sets Us Apart?
- Competitive 401k
- Flexible work options
- Volunteer opportunities
- Water Cooler Chats with executive teammates
- Clubs & Sports
- Food truck days
- …and more!
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Full Time Teller - Westbury employer: FourLeaf Federal Credit Union
FourLeaf Federal Credit Union is an exceptional employer that prioritises member experience and employee growth, offering a supportive work culture in the vibrant Westbury area. With competitive benefits including a 401K plan with employer match, flexible work options, and opportunities for community engagement, employees are encouraged to thrive both personally and professionally. Join us to be part of a team that values relationships, innovation, and a commitment to excellence.
Contact Details:
FourLeaf Federal Credit Union Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Teller - Westbury
✨Tip Number 1
Get to know the branch! Before your interview, swing by the Westbury Branch and chat with the staff. This shows you're genuinely interested and helps you understand their vibe, which can give you a leg up during your interview.
✨Tip Number 2
Practice your member experience skills! Think of scenarios where you might need to help a member with their banking needs. Role-play with a friend or family member to get comfortable with recommending products and services.
✨Tip Number 3
Brush up on compliance knowledge! Familiarise yourself with banking regulations and policies, especially those related to the Bank Secrecy Act and Anti-Money Laundering. This will show that you’re serious about keeping members' finances safe.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace FourLeaf's digital tools right from the start.
We think you need these skills to ace Full Time Teller - Westbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Teller position. Highlight your customer service experience and any cash handling skills you have. We want to see how you can contribute to delivering exceptional member experiences!
Showcase Your Skills:Don’t forget to mention your attention to detail and organisational skills. These are key for processing transactions accurately and efficiently. Let us know how you've used these skills in past roles!
Be Personable:Since this role is all about building relationships, share examples of how you've engaged with customers in previous jobs. We love seeing candidates who can connect with members and create a welcoming atmosphere.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FourLeaf Federal Credit Union
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with FourLeaf's products and services. Brush up on common banking transactions and regulations, as well as the specific role of a teller. This will show that you're not just interested in the job, but also invested in the company.
✨Showcase Your People Skills
As a teller, you'll be interacting with members daily. Prepare to share examples of how you've provided exceptional customer service in the past. Think about times when you’ve built relationships or resolved issues effectively—these stories will highlight your suitability for the role.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to cash handling, compliance, and member experience. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress professionally to convey that you take the opportunity seriously. A smart outfit can boost your confidence and show that you respect the interview process and the company’s culture.
