At a Glance
- Tasks: Make outbound calls, build relationships, and create opportunities for customer engagement.
- Company: Join a well-established business in the leisure and hospitality sector.
- Benefits: Competitive pay, supportive team, and opportunities for growth.
- Other info: Fast-paced environment with a focus on building genuine connections.
- Why this job: Connect with people and make a real difference in their experience.
- Qualifications: Experience in customer service or sales, and a positive attitude.
The predicted salary is between 24750 - 30250 £ per year.
Do you enjoy speaking to people and building relationships over the phone?
Are you confident making outbound calls and resilient enough to stay positive when faced with objections or unanswered calls?
We're delighted to be supporting a well-established business within the leisure and hospitality sector as they continue to grow their customer contact team in Redditch.
We're looking for a confident and motivated Customer Service Advisor to join the business in an outbound calling role.
You'll spend much of your day speaking with customers, building relationships, and creating opportunities for the business to reconnect with customers who haven't engaged recently.
This role would suit someone with previous contact centre, outbound calling, telesales or customer engagement experience who enjoys speaking to people and thrives in a fast-paced environment.
The Role
As a Customer Service Advisor, you'll be responsible for making a high volume of outbound calls to customers, maintaining accurate records and delivering a positive and professional customer experience.
Building rapport and creating genuine connections will be key to your success, helping customers feel valued while identifying opportunities to support their future needs.
Key Responsibilities
- Make a high volu...
Customer Service Advisor - Outbound Calling in Redditch employer: Four Squared
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