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- Tasks: Support a busy Customer Service team by coordinating services and handling enquiries.
- Company: Join a growing business that values dedication and initiative.
- Benefits: Competitive salary, 28 days holiday, pension scheme, and free on-site parking.
- Other info: Full training provided with excellent progression opportunities.
- Why this job: Be part of a supportive team and gain valuable experience in administration.
- Qualifications: Experience in administration or customer service with strong communication skills.
The predicted salary is between 24000 - 27000 £ per year.
Our client is looking for a proactive and organised Contract Service Administrator to support their busy Customer Service team. This is a key role providing admin support to engineers, coordinating services, and ensuring a smooth experience for clients.
Key Responsibilities:
- Handle inbound customer enquiries and schedule engineer visits
- Process orders, payments, and maintain accurate records
- Use CRM systems to manage job flow
- Liaise with suppliers and internal teams
- Support out-of-hours winter rota (Oct-Mar)
Ideal Candidate:
- Previous experience in administration or customer service
- Strong communication and organisation skills
- Confident using Microsoft Office and CRM platforms
- Detail-focused, proactive, and calm under pressure
- Comfortable dealing with social housing tenants
- GDPR-aware and professional in approach
Benefits:
- £24,000 - £27,000 salary (DOE)
- 28 days holiday including bank holidays
- Company pension scheme
- Free on-site parking
- Supportive and friendly team environment
- Full training and progression opportunities
This is a great opportunity to join a growing business that values dedication and initiative. If you are interested please contact Harriet at [contact information]. If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.
Administrator in Hereford employer: Four Squared
Contact Detail:
Four Squared Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Hereford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend having a few examples ready that showcase your skills in administration and customer service – it’ll help you stand out!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing proactive candidates who take the initiative to reach out directly.
We think you need these skills to ace Administrator in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in administration or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team and how your proactive nature can contribute to our busy Customer Service team.
Show Off Your Tech Skills: Since we use CRM systems and Microsoft Office, it’s important to mention your comfort level with these tools. If you’ve got any specific examples of how you’ve used them effectively, share those with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Four Squared
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Administrator. Familiarise yourself with handling customer enquiries, scheduling engineer visits, and using CRM systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As this role requires strong communication skills, be prepared to demonstrate how you've effectively communicated in previous roles. Think of specific examples where you’ve handled customer queries or liaised with teams. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Be Detail-Oriented
Since the job involves maintaining accurate records and processing orders, highlight your attention to detail. You could mention any past experiences where your meticulous nature helped avoid errors or improved efficiency. This will reassure the interviewer that you can handle the administrative tasks with precision.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle real-life situations in the role. Think about how you would manage a busy day, deal with an upset customer, or coordinate with engineers. Practising these scenarios will help you respond calmly and effectively during the interview.