At a Glance
- Tasks: Lead the IT strategy, manage infrastructure, and drive AI adoption for business growth.
- Company: Dynamic firm in Worcestershire with a focus on technology and innovation.
- Benefits: Competitive salary, 25 days leave, private health insurance, and flexible working options.
- Other info: Opportunity for career growth and development in a collaborative team.
- Why this job: Shape the future of IT while making a real impact in a supportive environment.
- Qualifications: Proven senior IT leadership experience and strong knowledge of cybersecurity and project management.
The predicted salary is between 60000 - 80000 € per year.
Location: Worcestershire across 3 sites (predominantly office‐based with flexibility for remote working of 1 day per week)
Reports To: Partner, Head of Finance and Operations
Department: Operational Support
Direct Reports: 1 × 1st Line IT Support Technician
Role Purpose
The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end‐to‐end IT estate, including infrastructure, applications, cybersecurity, data and third‐party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well‐governed, outcomes‐focused and delivered with minimal disruption to the business.
Core Accountabilities
- The overall performance, security and resilience of the firm's IT estate
- Ownership and continuous evolution of the business technology stack
- Delivery of IT and digital change programmes through effective project management
- Alignment of technology decisions with business strategy, regulatory obligations and operational risk
- IT governance, supplier performance, investment decisions and technology‐related risk
- Driving the responsible use of AI and automation to support efficiency, insight and business growth
Key Responsibilities
Technology Ownership & Infrastructure
- Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery
- Ensure systems are secure, reliable, well‐maintained and capable of scaling with business growth
- Proactively identify and address performance issues, capacity constraints and technical debt
- Oversee and coordinate external IT service providers where required
Cybersecurity & Data Protection
- Hold overall accountability for the firm's cybersecurity posture
- Define, implement and enforce security policies, standards and controls
- Monitor systems and risks, responding appropriately to threats and incidents
- Ensure compliance with GDPR, data protection legislation and industry best practice
- Act as senior owner for IT‐related incidents, risk management and remediation
Business Applications & Technology Stack
- Own the selection, implementation, integration and optimisation of core business systems
- Ensure applications are stable, well integrated and aligned to business processes
- Manage vendor relationships to maximise value, performance and reliability
- Ensure users are informed of relevant system changes and improvements
IT Strategy, Projects & Change Delivery
- Define and maintain a clear IT strategy and multi‐year technology roadmap
- Translate strategic objectives into clearly scoped, prioritised and well‐governed IT projects
- Lead and deliver IT and digital change initiatives using appropriate project management methodologies
- Manage project plans, risks, dependencies, budgets and stakeholder communication
- Ensure technology change is delivered on time, within scope and aligned to business outcomes
Business Continuity & Disaster Recovery
- Own and maintain disaster recovery and business continuity arrangements
- Ensure backups are robust, current and regularly tested
- Periodically test recovery processes and implement improvements
Vendor, MSP & Contract Management
- Own the relationship and performance of the outsourced IT Managed Service Provider
- Manage all third‐party technology suppliers and service contracts
- Negotiate and review contracts and SLAs to ensure value, resilience and scalability
- Ensure contracts are renewed, replaced or exited in a controlled and timely manner
Budget, Governance & Compliance
- Own the IT budget, cost forecasting and investment planning
- Ensure technology spend delivers clear business value
- Establish and maintain IT policies, procedures and governance frameworks
- Prepare for and manage IT audits and regulatory reviews
Team Leadership & User Enablement
- Line manage and develop the 1st Line IT Support Technician
- Ensure users receive effective, timely and professional IT support
- Develop and deliver IT training to improve adoption and capability
- Maintain clear documentation, procedures and user guidance
Key Skills & Experience
- Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT)
- Experience in accountancy, finance or professional services strongly preferred
- Strong knowledge of IT infrastructure, cloud platforms and business systems
- Demonstrable experience of cybersecurity, data protection and risk management
- Proven track record of delivering IT projects and managing technology change
- Strong vendor, contract and Managed Service Provider management experience
- Strong experience of building stakeholder relationships with Senior executives & C Suite
- Proven line management, leadership and project management skills
- Excellent communication and Team Player skills
- Strong decision‐making, prioritisation and problem‐solving abilities
Qualifications
- Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable
Personal Attributes
- Clear ownership mindset with strong accountability
- Strategic thinker with a practical, delivery‐focused approach
- Confident decision‐maker able to balance risk, cost and business need
- Proactive, organised and comfortable managing competing priorities
- Able to operate both strategically and hands‐on when required
Working Conditions
- Full‐time role, predominantly office‐based with some remote flexibility
- Occasional out‐of‐hours work for maintenance or critical incidents
Benefits:
- Competitive salary
- 25 days annual leave, plus bank holidays
- Private Medical Health insurance
- Life Assurance
- Group Personal Pension Plan
- Electric Car scheme
- Cycle to Work Scheme
- Flexible Holiday Purchase Scheme
- Enhanced Family Pay - maternity, paternity, parental, and compassionate leave
- Employee Assistance Programme - 24/7 confidential helpline as well as online support
If you wish to be considered for the role, please contact Joanne Harris.
Head of IT in Worcester employer: Four Squared Recruitment Ltd
Join a forward-thinking firm in Worcestershire as the Head of IT, where you will lead a dynamic team and shape the technology landscape to drive business growth. With a strong emphasis on employee development, a supportive work culture, and a range of benefits including flexible working options and comprehensive health plans, this role offers a unique opportunity to make a meaningful impact while enjoying a balanced work-life environment.
Contact Detail:
Four Squared Recruitment Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of IT in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities at firms similar to the one you're eyeing. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for interviews by researching the company’s tech stack and recent projects. Show them you’re not just another candidate; you’re genuinely interested in how their technology supports their business goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around cybersecurity and project management. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Head of IT in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of IT role. Highlight your experience in IT leadership, cybersecurity, and project management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven technology initiatives and improved IT environments.
Showcase Your Leadership Skills:As a senior role, we’re looking for strong leadership qualities. Make sure to highlight your experience managing teams and projects, and how you’ve successfully navigated challenges in previous positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Four Squared Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest IT infrastructure, cloud platforms, and cybersecurity practices. Brush up on your knowledge of AI and automation, as these are key areas for the role. Being able to discuss specific technologies and how they align with business strategies will impress the interviewers.
✨Showcase Your Leadership Skills
As a senior leadership role, it’s crucial to demonstrate your experience in managing teams and projects. Prepare examples of how you've successfully led IT initiatives, managed vendor relationships, and driven change within an organisation. Highlight your ability to communicate effectively with senior executives and C-suite members.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think about past challenges you've faced in IT management and how you overcame them. Be ready to discuss how you would handle specific situations related to cybersecurity threats or project management hurdles.
✨Align with Company Values
Research the company’s mission and values, especially regarding their approach to technology and client service. Be prepared to discuss how your vision for IT can support their strategic objectives. Showing that you understand and resonate with their goals will set you apart from other candidates.
