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For Companies At a Glance
- Tasks: Manage and optimise the ecommerce platform to enhance customer journeys and drive sales.
- Company: Leading retail and ecommerce business with a strong online presence.
- Benefits: 28 days holiday, pension scheme, and a supportive work environment.
- Why this job: Take ownership of an ecommerce platform and make a real impact in a growing company.
- Qualifications: 3-5 years experience in ecommerce or website management and strong analytical skills.
- Other info: Collaborative culture with opportunities for professional growth.
Is this the role you are looking for? If so, read on for more details, and make sure to apply today.
Salary: £45,000 - £55,000
Location: Worcester (Office-based)
Employment Type: Full-time
About Our Client
Our client - a leading retail and ecommerce business - is experiencing significant growth and continued investment across their digital channels. With a strong online presence and a fast-paced product environment, they are now seeking an experienced Ecommerce & Website Manager to take ownership of their online platform, optimise customer journeys, and drive commercial performance.
The Role
As the Ecommerce & Website Manager, you will manage the full customer journey, website performance, trading activity, and digital optimisation. You will collaborate closely with content, photography, and marketing teams to ensure digital output is visually strong, commercially effective, and aligned with trading priorities.
Key Responsibilities
- Website & Ecommerce Management: Manage and optimise the ecommerce platform to maximise conversions and user experience. Oversee product uploads, imagery, descriptions, categorisation, and merchandising. Monitor site performance, traffic, UX behaviour, and implement data-led improvements. Liaise with developers to deliver updates, fixes, improvements, and new functionality.
- Digital Content & Creative: Coordinate the Photographer and Content Creator to ensure high-quality product imagery and assets. Maintain consistency across all visual and written content. Deliver content updates across homepage banners, landing pages, campaigns, and seasonal promotions.
- Digital Marketing Collaboration: Work closely with PPC and paid social teams to optimise landing pages for campaign traffic. Support SEO improvements across content, structure, and technical site areas. Align website activity with marketing campaigns, ensuring strong commercial execution.
- Commercial & Strategic: Analyse online performance, conversion rates, customer journeys, and product trends. Identify opportunities to increase AOV, retention, and onsite engagement. Support trading priorities and product launches with Sales, Operations, and Marketing.
- Leadership & Reporting: Lead and motivate a small ecommerce and content team. Provide insight and performance reporting to senior management. Review competitor activity and industry trends to maintain a best-in-class online presence.
About You
- 3-5+ years' experience in ecommerce, online trading, or website management.
- Strong understanding of ecommerce platforms, CMS systems, and UX principles.
- Highly analytical with experience using GA, GTM, and performance reporting tools.
- Confident working with photography, content, and creative teams.
- Experience managing agencies across SEO, development, and marketing.
- Detail-oriented, commercially driven, and able to manage multiple projects.
Benefits
- 28 days holiday
- Pension scheme
- Supportive and collaborative environment
- Full ownership of the ecommerce platform
- Stable, growing, and well-established business
If you are interested in this position, please contact Jack at Four Squared Recruitment to discuss the role further and arrange the next steps.
Ecommerce & Website Manager in Sutton Coldfield employer: Four Squared Recruitment Ltd
Contact Detail:
Four Squared Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce & Website Manager in Sutton Coldfield
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce and digital marketing space. Attend industry events or webinars, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your past successes in ecommerce management. Include case studies, metrics, and any cool projects you've worked on. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the company’s online presence. Check out their website, social media, and customer reviews. Be ready to discuss how you can enhance their ecommerce platform and improve customer journeys based on your findings.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're genuinely interested in the role. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Ecommerce & Website Manager in Sutton Coldfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ecommerce & Website Manager role. Highlight your relevant experience in ecommerce, online trading, and website management. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in managing ecommerce platforms and optimising customer journeys. We love a good story!
Showcase Your Analytical Skills: Since this role requires a strong analytical mindset, make sure to mention your experience with tools like Google Analytics and GTM. We want to know how you've used data to drive improvements in your previous roles!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Four Squared Recruitment Ltd
✨Know Your Ecommerce Stuff
Make sure you brush up on your knowledge of ecommerce platforms and user experience principles. Be ready to discuss specific tools you've used, like Google Analytics or GTM, and how they’ve helped you optimise customer journeys.
✨Showcase Your Analytical Skills
Prepare to talk about how you've analysed online performance in the past. Bring examples of how you've identified trends or opportunities that led to increased conversions or improved user engagement. Numbers speak volumes!
✨Collaborate Like a Pro
Since this role involves working closely with content and marketing teams, think of examples where you've successfully collaborated with different departments. Highlight how you ensured consistency across visual and written content while driving commercial success.
✨Be Ready for Leadership Questions
As a potential leader of a small team, be prepared to discuss your leadership style. Think of instances where you've motivated a team or managed projects effectively. Show them you can lead while keeping the team engaged and productive.
