At a Glance
- Tasks: Provide top-notch customer service and support daily operations in a dynamic office environment.
- Company: Join a friendly team focused on delivering excellent customer experiences.
- Benefits: Earn £12.71 per hour with flexible working hours and a supportive atmosphere.
- Other info: Perfect for those looking to enhance their skills in a busy operations team.
- Why this job: Gain valuable experience while making a positive impact on customers and colleagues.
- Qualifications: Previous admin experience and strong customer service skills are essential.
Temporary Operations Administrator (Customer Service)
Location: Office-based
Contract: Temporary (8-12 weeks)
Start Date: Mid-August 2026
Hours: 28 hours per week
Pay Rate: £12.71 per hour
Working Pattern: Flexible days and hours, to be agreed. All 28 hours must be worked from the office.
About the Role
We are looking for a reliable and customer-focused Temporary Operations Administrator to join our team for an 8-12 week assignment starting in mid-August. This is a varied role that combines administration, operational support and customer service. You will play an important part in ensuring day-to-day processes run smoothly while providing a professional and positive experience for customers and colleagues.
Key Responsibilities
- Providing excellent customer service via telephone and email.
- Responding to customer enquiries and resolving issues efficiently.
- Processing and maintaining accurate records and databases.
- Supporting operational processes and administrative activities.
- Preparing correspondence, reports and documentation as required.
- Managing inboxes and escalating queries where appropriate.
- Assisting with scheduling, coordination and general office administration.
- Ensuring information is handled accurately and confidentially.
We are looking for someone who:
- Has previous administration experience.
- Possesses strong customer service skills and a professional telephone manner.
- Is organised, detail-oriented and able to manage multiple tasks.
- Has good working knowledge of Microsoft Office, including Outlook, Word and Excel.
- Communicates clearly and confidently with a range of people.
- Works well independently and as part of a team.
- Is reliable, adaptable and able to learn new processes quickly.
What We Offer
- Competitive hourly rate of £12.71 per hour.
- Flexible working hours and days (28 hours per week).
- Friendly and supportive office environment.
- Opportunity to gain valuable experience within a busy operations team.
How to Apply
If you are an organised administrator with excellent customer service skills and are available to start in mid-August, we would love to hear from you.
Operations Administrator in Red Hill employer: Four Squared Recruitment Ltd
Four Squared is an excellent employer that fosters a supportive and collaborative work environment, perfect for those looking to grow their careers in finance. With a focus on employee development, we offer opportunities for skill enhancement and professional growth while being part of a friendly team dedicated to accuracy and detail in financial administration. Located in a vibrant area, our office provides a dynamic atmosphere where employees can thrive and contribute meaningfully to our clients' success.
Contact Details:
Four Squared Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator in Red Hill
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Four Squared Recruitment Ltd.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Four Squared Recruitment Ltd. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Operations Administrator in Red Hill
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Four Squared Recruitment Ltd.
How to prepare for a job interview at Four Squared Recruitment Ltd
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Four Squared Recruitment Ltd's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Four Squared Recruitment Ltd offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
