Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support operational excellence and enhance client journeys through innovative initiatives.
- Company: Established Chartered firm of Financial Planners with a focus on continuous improvement.
- Benefits: Competitive salary, hybrid working, health cash plan, and generous holiday allowance.
- Why this job: Make a real impact by driving digital transformation and improving client experiences.
- Qualifications: A-level education or equivalent; experience in financial services or continuous improvement preferred.
- Other info: Join a dynamic team with opportunities for professional growth and cultural change.
We are currently recruiting for a Continuous Improvement Assistant, to work within a well-established Chartered firm of Financial Planners.
ROLE OVERVIEW
Support the Head of Operations in driving operational excellence and performance gains across the business by assisting in initiatives that enhance client journeys, progress digitisation and automation efforts and embed a culture of continuous improvement throughout the business. All improvement activities should be aligned with strategic business goals.
MAIN TASKS:
- Technology Enablement Partner with our IT support and system suppliers to identify and implement technology solutions that improve operational efficiency. Champion automation and data-driven decision-making across departments. Champion continuous improvement and performance tracking. Champion and assist workflow automation. Assist the improvement of data flow and visibility. Support data governance and ensure secure handling of client and operational data.
- Process & Procedure Optimisation Assist the analysis of existing operational workflows and identify inefficiencies. Collaborate with key stakeholders to identify opportunities for digitisation and automation that streamline processes and reduce manual effort. Assist in the redesign and improvement of business processes. Collaborate with key internal stakeholders to implement standardisation and maintain best practice.
- Client Experience Enhancement Work closely with client-facing teams to understand pain points and improve service delivery. Enhance client and employee experiences across key touchpoints. Assist the mapping and redesign of client journeys to ensure seamless, high-quality interactions. Assist in digital transformation initiatives that enhance client engagement and satisfaction.
- Performance & Culture Measure the impact of improvement initiatives. Use data-driven insights to measure performance and identify areas for improvement. Support a continuous improvement culture through training, coaching, and stakeholder engagement. Coordinate workshops and training sessions to promote digitalisation, automation, new processes and continuous improvement. Support leadership in driving cultural change aligned with strategic goals.
SERVICE AND COMPLIANCE
Ensure that the firm's high standards of client care are met by demonstrating competence in all aspects of your role. Ensure all improvement initiatives align with FCA regulations and internal compliance standards. Participate in audits and risk assessments to identify areas for improvement.
QUALIFICATIONS & WORK EXPERIENCE:
Essential Educated to A level standard (or equivalent) as a minimum. Willing to undertake further study to improve technical knowledge.
Desirable System experience of Intelligent Office. Degree in Finance, Economics or Business (or equivalent work experience). More than 2 years' experience in a financial services or continuous improvement role. Proven experience in continuous improvement, business process optimisation, and operational excellence. Experience in systems integration. Familiarity with digital transformation, automation tools, technology optimisation and change management. Experience with Lean, Six Sigma, or similar methodologies. Strong understanding of FCA regulatory environment.
SKILLS and ABILITIES REQUIRED:
Essential Competent user of Office 365. Ability to work independently and collaboratively. Strong analytical and problem-solving capabilities. Excellent interpersonal skills. Excellent communication skills both written and verbal. Demonstratable eye for detail and getting tasks right the first time. Effective time management skills. Ability to consistently meet deadlines.
Desirable Strong understanding of SharePoint, One Drive and Teams. Excellent analytical, project management, and stakeholder engagement skills. Ability to influence cultural change and drive performance improvements. Ability to implement technology-driven solutions. Ability to manage communications with several key stakeholders.
Pay and Benefits
Salary £30-32K per annum (dependent on qualifications, knowledge, and experience). Discretionary bonus. 4 x salary life assurance. Pension; 5% employer contribution - Increasing incrementally in recognition of service. Salary sacrifice scheme available. 24 days' holiday - Increasing incrementally in recognition of continuous service. Health Cash Plan Scheme. Free parking. Hybrid Working Scheme - Following completion of initial training and induction.
Continuous Improvement Assistant in Leicester employer: Four Squared Recruitment Ltd
Contact Detail:
Four Squared Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Continuous Improvement Assistant in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills in continuous improvement. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in operational excellence and process optimisation can benefit their team. Keep it concise and focus on results you've achieved in past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Continuous Improvement Assistant in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Continuous Improvement Assistant role. Highlight your experience in operational excellence, process optimisation, and any relevant technologies you've worked with. We want to see how your skills align with our goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about continuous improvement and how you can contribute to enhancing client journeys. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: When detailing your work experience, focus on specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve driven performance gains or improved processes. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Four Squared Recruitment Ltd
✨Know Your Continuous Improvement Methodologies
Familiarise yourself with Lean, Six Sigma, or any other continuous improvement methodologies. Be ready to discuss how you've applied these in past roles or how you would implement them in this position.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical and problem-solving capabilities. Think of specific instances where you've identified inefficiencies and how you proposed solutions to improve processes.
✨Understand the Client Journey
Research the company’s client journey and think about potential pain points. Be prepared to discuss how you would enhance client experiences and streamline service delivery based on your findings.
✨Engage with Stakeholders
Demonstrate your ability to collaborate with key stakeholders. Prepare to talk about how you’ve successfully engaged with teams in the past to drive performance improvements and cultural change.
