Customer Service Assistant

About the Role: We are currently looking for a Temporary Customer Service Assistant to join our team in Stourbridge. This is a short-term opportunity ideal for someone who enjoys working with people, has a can-do attitude, and thrives in a fast-paced environment. As a key member of our front-line team, you’ll be providing exceptional customer service, handling enquiries, and ensuring every customer has a positive experience. Key Responsibilities: Greet and assist customers in a friendly and professional manner Respond to queries via phone, email, and in person Process sales, returns, and exchanges Keep the service area tidy and well-stocked Support day-to-day operations and administrative tasks as required What We’re Looking For: Previous customer service experience (retail, hospitality, or similar preferred) Confident communicator with strong interpersonal skills Reliable, flexible, and able to work as part of a team Basic IT skills A positive attitude and willingness to learn Why Join Us? Friendly and supportive working environment Flexible hours to suit availability (where possible) Gain experience and develop valuable customer service skills