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- Tasks: Engage with customers, manage sales orders, and provide technical support.
- Company: Join a well-established engineering and manufacturing company in Droitwich.
- Benefits: Enjoy competitive salary, bonuses, private healthcare, and free parking.
- Why this job: Be part of a supportive team with opportunities for career growth and stability.
- Qualifications: Experience in internal sales or customer service, strong communication skills required.
- Other info: Work hours are Monday to Friday, with early finish on Fridays.
The predicted salary is between 26000 - 30000 £ per year.
Internal Sales – Engineering & Manufacturing Job Type: Full-time, Permanent Salary: £26,000 – £30,000 + Monthly, Quarterly & Annual Bonuses Hours: Mon-Thu 8:30am-5:00pm, Fri 8:00am-2:00pm Are you a confident and proactive sales professional who thrives on building customer relationships and delivering results? We\’re recruiting for an Internal Sales role within a well-established engineering and manufacturing company based in Droitwich. You\’ll be joining a small, highly experienced team that works collaboratively to deliver excellent service to customers across the UK. Key Responsibilities: Respond to sales enquiries, providing pricing, delivery information, and technical guidance Issue formal quotations and offer alternative stocked options where needed Process and manage sales orders from start to finish, ensuring accuracy and efficiency Prepare and review supporting documentation including technical data sheets, shipping paperwork, and certifications Raise purchase orders and process invoices Liaise with head office, suppliers, and transport companies to manage lead times and deliveries Maintain accurate records and follow internal sales procedures What You\’ll Bring: Proven experience in an internal sales, technical sales, or customer service role (manufacturing/engineering sector preferred) Strong communication skills and a professional, customer-focused approach Excellent organisational skills and attention to detail Confidence working with sales systems, catalogues, and Microsoft Office Ability to manage multiple priorities in a busy environment Benefits: Competitive salary + monthly, quarterly, and annual bonus opportunities Company pension scheme Private healthcare Free on-site parking Supportive team with long-term stability and career growth potential If interested, contact Lizzie at Four Squared Recruitment – (url removed) or (phone number removed)
Customer Service Administrator employer: Four Squared Recruitment Ltd
Contact Detail:
Four Squared Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the engineering and manufacturing sector. Understanding industry-specific terminology and processes will help you communicate effectively with potential employers and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the field. Attend industry events or join relevant online forums to connect with others in internal sales roles. This can lead to valuable insights and potentially even job referrals.
✨Tip Number 3
Prepare for role-specific scenarios. Think about how you would handle common customer service situations or sales inquiries, as being able to articulate your approach can set you apart during interviews.
✨Tip Number 4
Showcase your organisational skills. Be ready to discuss how you manage multiple priorities and ensure accuracy in your work, as these are key attributes for a Customer Service Administrator in a busy environment.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in internal sales, technical sales, or customer service, particularly within the engineering or manufacturing sectors. Use specific examples to demonstrate your skills in building customer relationships and delivering results.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and customer-focused approach. Mention your ability to manage multiple priorities and provide examples of how you've successfully handled sales enquiries or processed orders in the past.
Highlight Relevant Skills: In your application, emphasise your organisational skills and attention to detail. Mention your proficiency with sales systems, catalogues, and Microsoft Office, as these are crucial for the role.
Follow Up: After submitting your application through our website, consider following up with a polite email to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Four Squared Recruitment Ltd
✨Showcase Your Customer Service Skills
Since the role requires strong customer service abilities, be prepared to discuss specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your proactive approach and ability to build relationships.
✨Demonstrate Technical Knowledge
Familiarise yourself with basic engineering and manufacturing concepts relevant to the company. Being able to discuss technical aspects confidently will show that you understand the industry and can provide valuable support to customers.
✨Prepare for Role-Specific Questions
Anticipate questions related to sales processes, order management, and documentation. Think about how you would handle various scenarios, such as processing a complex order or managing multiple priorities, and be ready to share your thought process.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
