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- Tasks: Manage client accounts and deliver creative digital projects with a focus on ecommerce.
- Company: Join a leading B-Corp digital growth agency with strong values.
- Benefits: Competitive salary, hybrid working, ongoing training, and regular social events.
- Why this job: Be part of a creative team making a real impact in the digital world.
- Qualifications: 3-5 years experience in digital project delivery and strong ecommerce knowledge.
- Other info: Enjoy a supportive environment with a focus on work-life balance and personal development.
We are supporting our client, a leading digital growth agency, in their search for an experienced and personable Client Account Manager. This is a fantastic opportunity to join a certified B‑Corp agency working with ecommerce and purpose‑led brands, delivering digital growth through creativity, innovation, and high‑impact web and marketing solutions. Our client excels across website development, digital marketing, creative strategy and performance optimisation, offering a collaborative, forward‑thinking environment with high standards and strong values.
Who Are We Looking For?
A confident, organised and client‑focused Account Manager who thrives in a creative digital setting. You will manage your own portfolio, deliver website projects of varying complexity, advise clients on digital strategy, and ensure work is delivered on time, within budget and to a high standard. Proactivity, great communication and a strong eye for detail are essential. Applicants must have 3-5 years' experience delivering website projects and a solid understanding of ecommerce. This is a hybrid role, requiring two days per week in the Cheltenham office.
Key Responsibilities
- Client & Relationship Management
- Act as primary contact for your client portfolio
- Build strong relationships through regular communication and updates
- Understand client goals and advise on digital strategy
- Project Management
- Lead website projects from scoping to delivery
- Meet deadlines, budgets and project milestones
- Coordinate with design, development and marketing teams
- Digital Marketing Support
- Relay marketing requirements to internal teams
- Present performance reports and insights
- Support clients with ongoing strategy
- Commercial
- Identify and recommend additional services
- Contribute to revenue growth through consultative upselling
- Team Contribution
- Share ideas, best practice and improvements
- Stay up to date with digital trends
Ideal Candidate
- 3-5 years' experience in website/digital project delivery
- Strong ecommerce knowledge
- Excellent organisation and multitasking ability
- Confident communicator and presenter
- Proactive, solution‑focused and detail‑driven
- Comfortable upselling in a consultative manner
- Experience with similar tools (advantageous)
What’s It Like to Work There?
A supportive, creative and values‑driven environment with:
- High standards and collaborative culture
- Constructive feedback and knowledge‑sharing
- Approachable leadership and strong work-life balance
- Environmentally conscious, socially responsible ethos
Salary & Benefits
- ÂŁ30,000 - ÂŁ45,000 DOE
- Annual performance review and bonus
- Hybrid working (2-3 days remote)
- Pension & generous holiday
- Modern Cheltenham office (Tivoli)
- Ongoing training and personal development plan
- Regular social events, including summer/Christmas parties
If you are an experienced Client Account Manager looking to join a creative, ambitious digital agency, we would love to hear from you.
Client Account Manager in Cheltenham employer: Four Squared Recruitment Ltd
Contact Detail:
Four Squared Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Client Account Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. We want you to show off your knowledge about their digital strategies and how you can contribute to their growth. Tailor your answers to reflect their values and goals!
✨Tip Number 3
Practice your pitch! You’ll need to communicate your experience and how it aligns with the role. We suggest rehearsing common interview questions and scenarios related to project management and client relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our creative team.
We think you need these skills to ace Client Account Manager in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your 3-5 years of experience in delivering website projects and your strong ecommerce knowledge. We want to see how you fit into our creative digital setting!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for the Client Account Manager role. Don’t forget to mention your proactive approach and great communication skills, as these are key for us.
Showcase Your Project Management Skills: In your application, be sure to highlight your project management experience. Talk about how you've led website projects from scoping to delivery, met deadlines, and coordinated with teams. We love seeing examples of your organisational skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Four Squared Recruitment Ltd
✨Know Your Client Portfolio
Before the interview, research the types of clients the agency works with. Familiarise yourself with their goals and challenges, especially in ecommerce. This will help you demonstrate your understanding of client needs and how you can contribute to their success.
✨Showcase Your Project Management Skills
Prepare examples of past projects you've managed, highlighting your ability to meet deadlines and budgets. Be ready to discuss how you coordinated with different teams and overcame challenges during project delivery.
✨Communicate Your Digital Strategy Knowledge
Brush up on current digital marketing trends and strategies. Be prepared to discuss how you would advise clients on their digital strategy, showcasing your proactive approach and strong communication skills.
✨Demonstrate Your Consultative Selling Approach
Think about how you've successfully upsold services in the past. Prepare to share specific examples that illustrate your consultative selling style, focusing on how you identified client needs and recommended additional services to drive revenue growth.
