At a Glance
- Tasks: Lead and manage multiple healthcare practices, ensuring high-quality service delivery and team collaboration.
- Company: Progressive private healthcare organisation focused on values and innovation.
- Benefits: Competitive salary, excellent NHS pension, 27 days holiday, and employee assistance programme.
- Other info: Flexible working options available, with opportunities for professional growth.
- Why this job: Make a real impact in healthcare while leading a dynamic team and fostering innovation.
- Qualifications: Experience in Group Practice Management and operational NHS services required.
The predicted salary is between 55000 - 65000 € per year.
We are proud to be supporting a progressive and values-driven private healthcare organisation in their search for a Group Practice Manager.
Job Summary
The Group Practice Manager will take overall responsibility for the operational leadership and management of their multiple practices. This is a pivotal role, directly supervising a team that includes 2 Deputies, 4 Site Managers/Leads, an Assistant Service Manager, and other staff as required. You will be accountable for delivering high standards of leadership, operational oversight, and service delivery, while fostering a culture of collaboration, innovation, and continuous improvement. The role offers flexibility and could be part-time depending on the candidate, but it will require adaptability to meet the evolving needs of the business.
Key Responsibilities
- Operational Leadership & Practice Oversight: Lead the day-to-day operations across 4 branch surgery sites in Coventry, ensuring smooth, efficient, and high-quality service delivery. Foster strong communication channels between practices, staff, service users, and the Alliance to ensure transparency and collaboration. Collaborate with Data Analysts and Practice teams to develop and maintain robust performance reporting tools, providing regular updates on progress, risks, and opportunities to the Head of Operations.
- Strategic Planning & Performance Management: Support the development and reporting against clear, measurable objectives and outcomes, implementing corrective actions when needed to ensure continuous improvement. Supervise and mentor the Practice Management team, providing daily guidance and formal supervision to build a high-performing, motivated workforce. Facilitate and lead formal meetings, training sessions, and updates—occasionally off-site and outside standard hours—to support staff development and service excellence.
- Team Development & Workforce Planning: Delegate responsibilities effectively, ensuring staff receive appropriate support, supervision, and training tailored to their development needs. Monitor workloads, deadlines, and performance across practices, producing insightful reports to inform decision-making. Oversee recruitment, induction, and ongoing development of new staff, contributing to a culture of learning and growth.
- Quality Assurance & Compliance: Drive quality improvement by auditing QOF and Enhanced Services performance to maximise income and service impact. Stay abreast of primary care IT developments, including DoH initiatives like EPRs and disease coding, and ensure timely updates to the management team. Ensure compliance with NHS and statutory obligations, working closely with the Safety & Quality team and CRGPA colleagues to develop and implement new protocols.
- Culture & Engagement: Cultivate a positive, inclusive environment where all team members feel valued and empowered to contribute to practice development. Promote a culture of innovation and continuous improvement, encouraging adaptability and proactive change management. Lead the development and management of the Practice/PCN Patient Participation Group (PPG), ensuring effective recruitment and engagement systems are in place.
- Service Excellence & Patient Experience: Take a strategic approach to enhancing patient services, ensuring alignment with local and national guidelines. Oversee appointment systems, repeat prescribing processes, and patient access strategies to meet demand and improve satisfaction. Maintain robust systems for patient feedback, complaints, and significant event reporting, ensuring learning is shared and acted upon.
- Collaboration & Stakeholder Engagement: Build strong partnerships with internal teams, external stakeholders, PCNs, and Warwick Medical School to enhance service delivery and student experience. Represent the practices within the local PCN, ensuring active participation and alignment with broader healthcare initiatives. Work flexibly across sites and within a matrix-style environment, contributing to a cohesive and integrated service model.
- Finance & Business Continuity: Responsible for budget management and financial oversight, including petty cash coordination with the Finance Team. Ensure timely submission of claims and audits, maintaining accurate records for verification and compliance. Develop and maintain a comprehensive Business Continuity Plan tailored to the needs of the Practices.
- Additional Duties: Undertake additional responsibilities as requested by the Chief of Operations, supporting the evolving needs of the organisation.
Essential
- Must have wider operational NHS service experience
- Must have Group Practice Management experience
- Must be enthusiastic, a great communicator, and have strong values
Benefits
- Excellent NHS Pension
- NHS Fleet Car Solutions
- 27 days holiday
- Enhanced maternity/paternity package
- Blue Light Discount Card
- Employee Assistance Programme
Group Practice Manager in Coventry employer: Four-Squared-Recruitment-1
Join a forward-thinking private healthcare organisation in Coventry, where as a Group Practice Manager, you will lead a dedicated team across multiple practices while enjoying a flexible work schedule. Our commitment to employee growth is reflected in our supportive culture, comprehensive benefits including an excellent NHS pension and enhanced leave packages, and opportunities for professional development that empower you to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Group Practice Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about Group Practice Manager roles. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values and how they align with your own. This will help you showcase your enthusiasm and fit for the role during the interview.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and improved operations in previous roles. This will demonstrate your capability as a Group Practice Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Group Practice Manager in Coventry
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operational leadership and practice management. We want to see how your skills align with the key responsibilities outlined in the job description.
Showcase Your Communication Skills:As a Group Practice Manager, strong communication is key! Use your application to demonstrate how you've fostered collaboration and transparency in previous roles. We love seeing examples of effective team engagement.
Highlight Your Strategic Thinking:We’re looking for someone who can support strategic planning and performance management. Share specific instances where you’ve implemented measurable objectives and driven continuous improvement in your past positions.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Four-Squared-Recruitment-1
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Group Practice Manager. Brush up on operational leadership, performance management, and quality assurance. Being able to discuss these areas confidently will show that you understand what the role entails.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve fostered collaboration or driven improvements. This is your chance to demonstrate your ability to mentor and motivate others, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing conflicts or implementing new protocols. Practise your responses to these scenarios, focusing on your problem-solving skills and adaptability, as these are key traits for a Group Practice Manager.
✨Engage with the Culture
Research the company’s values and culture. Be prepared to discuss how you can contribute to a positive, inclusive environment. Showing that you align with their mission and can promote a culture of innovation will set you apart from other candidates.
