Waiter/Waitress Rotunda

Waiter/Waitress Rotunda

City of London Full-Time 29280 - 40800 £ / year (est.) No home office possible
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Four Seasons

At a Glance

  • Tasks: Deliver exceptional food and beverage service while creating memorable moments for guests.
  • Company: Join the vibrant team at Four Seasons Hotel London at Tower Bridge.
  • Benefits: Competitive package, complimentary hotel stays, free meals, and wellness days.
  • Why this job: Be part of a luxury experience in a stunning location with excellent career growth.
  • Qualifications: 1 year experience in a luxury setting and strong knowledge of food and beverages.
  • Other info: Enjoy a dynamic work environment with fun employee events and recognition programmes.

The predicted salary is between 29280 - 40800 £ per year.

Overview

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).

Join the Rotunda Team at Four Seasons Hotel London at Tower Bridge as a Waiter/Waitress.

At Four Seasons Hotel London at Tower Bridge, we are looking for a passionate and service-driven Waiter/Waitress to join our vibrant Rotunda Bar & Lounge team. Set against the stunning backdrop of Tower Bridge, Rotunda offers a relaxed yet refined dining experience where quality and personalised service are at the heart of every guest interaction.

The Role

As a Waiter/Waitress, you will play a key role in creating memorable moments for our guests by delivering exceptional service with warmth and professionalism.

What You Will Do

  • Providing an attentive and personalised food and beverage service to guests.
  • Confidently guiding guests through the menu, offering recommendations and answering any questions about food, wine, and cocktail selections.
  • Ensuring tables are properly set up and maintained throughout service.
  • Communicating effectively with the kitchen and bar teams to ensure timely and accurate orders.
  • Maintaining cleanliness and organisation of the service areas.
  • Delivering a seamless and engaging dining experience that reflects the Four Seasons standards of excellence.

What You Bring

  • A minimum of 1 year of experience in a similar role within a luxury hotel or high-end restaurant environment.
  • Strong knowledge of food and beverage, including wine and cocktail pairings.
  • Excellent communication and interpersonal skills, with a natural flair for engaging with guests.
  • A proactive and professional attitude, with a keen eye for detail and service quality.
  • All candidates must have the right to work in the UK.

Benefits

  • £36,500.00 package including hotel service charge and salary
  • 40-hour working week
  • Excellent training and career development opportunities
  • Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service
  • Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day
  • Up to 2 paid Wellness Days per year
  • Holiday entitlement increases with length of service up to 33 days
  • Free life insurance while on duty
  • Bupa Dental and MediCash plan available
  • Opportunities to build a successful global career
  • Season Ticket Loan & Cycle to Work scheme
  • Free uniform dry cleaning
  • Employee Experience: Annual themed employee party and various social, charitable, and sporting events
  • Access to Wagestream – a salary advance benefit
  • Employee Recognition Programmes
  • …and many more surprises to discover!

Schedule and hours

Candidates must be able to work mornings, evenings, and weekends as the restaurant is open for breakfast, lunch, and dinner.

We look forward to receiving your application!

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Waiter/Waitress Rotunda employer: Four Seasons

At Four Seasons Hotel London at Tower Bridge, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to grow. With exceptional training and career development opportunities, alongside unique benefits such as complimentary stays at our luxury hotels worldwide and a focus on employee well-being, we ensure that our staff not only thrive in their roles but also enjoy a fulfilling work-life balance. Join us in creating memorable experiences for our guests in one of London's most iconic locations, where your passion for service will be celebrated and rewarded.
Four Seasons

Contact Detail:

Four Seasons Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter/Waitress Rotunda

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Four Seasons and their values. This way, you can show how your personal service style aligns with their commitment to luxury and genuine heart.

✨Tip Number 2

Practice your menu knowledge! Brush up on food and beverage pairings, especially if you're applying for a role like Waiter/Waitress. Being able to confidently recommend dishes will impress your interviewers and show you're ready to hit the ground running.

✨Tip Number 3

Show off your communication skills! During the interview, engage with your interviewer as if they were a guest. This will demonstrate your natural flair for engaging with people, which is key in the hospitality industry.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Four Seasons team. Don’t miss out on this opportunity!

We think you need these skills to ace Waiter/Waitress Rotunda

Food and Beverage Knowledge
Wine and Cocktail Pairing
Customer Service Skills
Communication Skills
Interpersonal Skills
Attention to Detail
Proactive Attitude
Professionalism
Teamwork
Time Management
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about joining our team and creating memorable experiences for our guests.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in luxury service environments. We love seeing how your background aligns with our commitment to excellence at Four Seasons.

Be Personable: In your cover letter, don’t be afraid to show a bit of your personality! We value genuine connections, so share why you’re drawn to the hospitality industry and what makes you a great fit for our Rotunda team.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!

How to prepare for a job interview at Four Seasons

✨Know the Menu Inside Out

Familiarise yourself with the Rotunda's menu, including food, wine, and cocktail options. Being able to confidently discuss the offerings will show your passion for the role and help you engage with guests during the interview.

✨Showcase Your Service Skills

Prepare to share specific examples of how you've provided exceptional service in previous roles. Highlight moments where you went above and beyond for guests, as this aligns perfectly with Four Seasons' commitment to personalised service.

✨Demonstrate Team Spirit

Four Seasons values teamwork, so be ready to discuss how you effectively communicate and collaborate with kitchen and bar teams. Share experiences that illustrate your ability to maintain a smooth service flow and support your colleagues.

✨Dress to Impress

First impressions matter! Dress smartly and professionally for your interview, reflecting the high standards of Four Seasons. This shows that you understand the importance of presentation in the hospitality industry.

Waiter/Waitress Rotunda
Four Seasons
Location: City of London
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