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- Tasks: Lead a luxury footwear boutique, ensuring top-notch customer service and daily operations.
- Company: Join a prestigious British brand known for high-end bridal and fashion footwear.
- Benefits: Enjoy perks like a birthday day off, seasonal shoe gifts, and Christmas break.
- Why this job: Be a key player in a brand's evolution while working in a stunning environment.
- Qualifications: Proven luxury retail management experience and strong leadership skills required.
- Other info: Collaborate closely with the Creative Director/Owner during an exciting relocation.
The predicted salary is between 32000 - 48000 £ per year.
Store Manager – Luxury Women’s Footwear Brand
London
£40K OTE £50K
Tuesday-Saturday
Our client, a prestigious British luxury footwear brand, is seeking an exceptional Store Manager to lead their stunning boutique in West London. This is a unique and exciting opportunity to be a key player in the brand’s evolution, with the added responsibility of supporting the move to a new, beautifully designed space in early 2025.
This renowned brand specialises in high-end bridal, occasion, and fashion footwear, offering its discerning clientele an unparalleled shopping experience.
The Store Manager will be responsible for maintaining the highest standards of customer service while overseeing the day-to-day operations of the boutique.
Key Responsibilities:
- Team Leadership: Inspire, train, and lead a small team of sales associates to deliver an exceptional customer experience.
- Customer Service Excellence: Provide a personalized and intimate shopping experience, in line with the brand’s luxury ethos, ensuring every client feels valued.
- Brand Representation: Be the face of the brand, embodying its values and luxury image in all interactions with clients and the wider community.
- Operational Management: Oversee daily store operations, including inventory management, visual merchandising, and ensuring the boutique’s immaculate presentation.
- Collaboration with the Creative Director/Owner: Work closely with the Creative Director/Owner to align on brand strategy, growth objectives, and enhance the customer experience.
- Supporting the Move: Take an active role in the relocation and setup of the new boutique, from logistics to ensuring the new space reflects the brand’s identity.
What We’re Looking For:
- Experience: A proven track record in luxury retail management, preferably within footwear, fashion, or high-end goods.
- Leadership: Strong leadership skills with the ability to motivate and guide a team to exceed sales goals while maintaining a culture of service excellence.
- Passion for the Brand: A genuine love for high-end fashion and a deep understanding of the importance of personal service, especially in the context of bridal and occasion wear.
- Attention to Detail: A keen eye for detail, ensuring the boutique remains immaculate and that products are showcased to their highest potential.
- Collaborative Spirit: The ability to work closely with the Creative Director/Owner, contributing to both creative and business development.
- Excellent written and spoken English
Why This Role is Special:
- A Unique Challenge: You’ll play a pivotal role in helping the brand expand and evolve as it transitions to a new location.
- Close Partnership with the Owner: Collaborate directly with the Creative Director/Owner, providing you with an opportunity to influence the brand’s direction and growth.
- A Luxury Environment: Work within a beautiful boutique that offers an inspiring and creative environment, with a focus on quality, craftsmanship, and exceptional customer care.
Package
- Birthday day off
- A pair of shoes gifted every season
- Christmas off- 23 rd December- 2 nd January 2025
Store Manager employer: Four Seasons
Contact Detail:
Four Seasons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with the luxury footwear market, especially bridal and occasion wear. Understanding current trends and customer preferences will help you stand out during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Highlight specific instances where you motivated your team to exceed sales goals.
✨Tip Number 3
Demonstrate your passion for the brand by researching its history, values, and product offerings. Be ready to discuss how you can embody the brand's ethos in your role as Store Manager.
✨Tip Number 4
Prepare to discuss your vision for the new boutique space. Think about how you would ensure it reflects the brand's identity and enhances the customer experience during the transition.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Brand: Research the luxury women's footwear brand thoroughly. Familiarize yourself with their products, values, and customer service philosophy to tailor your application accordingly.
Highlight Relevant Experience: Emphasize your previous experience in luxury retail management, particularly in footwear or high-end fashion. Use specific examples that demonstrate your leadership skills and ability to deliver exceptional customer service.
Showcase Your Passion: Convey your genuine passion for high-end fashion and personal service in your cover letter. Explain why you are excited about the opportunity to work with this brand and how you can contribute to its evolution.
Tailor Your Application: Customize your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. Make sure to address how you can support the move to the new boutique and enhance the customer experience.
How to prepare for a job interview at Four Seasons
✨Showcase Your Luxury Retail Experience
Be prepared to discuss your previous experience in luxury retail management, especially in footwear or high-end fashion. Highlight specific examples where you led a team to exceed sales goals while maintaining exceptional customer service.
✨Emphasize Your Leadership Skills
Demonstrate your ability to inspire and motivate a team. Share stories that illustrate how you've successfully trained staff and fostered a culture of service excellence in past roles.
✨Express Your Passion for the Brand
Convey your genuine love for high-end fashion and the importance of personal service. Discuss how this passion aligns with the brand's ethos and how you can enhance the customer experience.
✨Prepare for Collaboration
Since the role involves working closely with the Creative Director/Owner, be ready to discuss how you can contribute to both creative and business development. Share ideas on how to maintain the brand's identity during the move to the new boutique.
