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- Tasks: Deliver exceptional dining experiences directly to guests' rooms with care and attention.
- Company: Join the luxurious Four Seasons Hotel London at Park Lane, known for its exceptional service.
- Benefits: Competitive salary package, complimentary hotel stays, free meals, and excellent training opportunities.
- Why this job: Be part of a team that creates memorable moments and connects with guests in a meaningful way.
- Qualifications: Experience in In-Room Dining or Food & Beverage, with strong communication skills and a passion for hospitality.
- Other info: Enjoy a vibrant work culture with social events and career growth potential.
The predicted salary is between 28000 - 42000 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
About the location: Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award‑winning design with the city’s high notes. Take in views of Hyde Park from sun‑drenched rooms and our rooftop spa, enjoy a leisurely meal on our one‑of‑a‑kind al fresco terrace, then stroll to explore London’s famous sights.
As a Room Service Server, you will deliver exceptional dining experiences directly to our guests’ rooms, ensuring every order is presented with the highest level of care and attention to detail. This role is key to creating memorable moments and upholding the Four Seasons standard of personalised service.
What you will do:
- Deliver food and beverage orders promptly and professionally to guest rooms.
- Ensure accuracy and presentation of all orders according to Four Seasons standards.
- Provide warm, attentive service and anticipate guest needs.
- Maintain the cleanliness and organisation of In‑Room Dining areas and equipment.
- Assist with order taking and coordination when required.
- Uphold health, safety, and hygiene standards at all times.
What you bring:
- At least one year of experience in In‑Room Dining or another Food & Beverage outlet.
- Excellent communication and interpersonal skills.
- A genuine passion for hospitality.
- Strong attention to detail and commitment to high standards.
- Ability to work efficiently in a fast‑paced environment.
- Flexibility to work mornings, evenings, weekends, and holidays.
- The Right to Work in the UK.
Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:
- £35,000 package made of salary and F&B service charge, plus allocation of cash tips.
- Excellent Training and Career Development opportunities.
- Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
- Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day.
- Holiday entitlement increases with years of service up to 33 days off.
- Free Life Insurance while on duty.
- Opportunities to build a successful career with global potential.
- Season Ticket Loan & cycle to work scheme.
- Free Uniform dry cleaning available.
- Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
- Access to Wagestream – a salary advance benefit.
- Employee Recognition Programmes & many, many more surprises to discover!
We look forward to receiving your application!
Room Service Server employer: Four Seasons
Contact Detail:
Four Seasons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Service Server
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Four Seasons' values and mission. This way, you can show how your passion for hospitality aligns with their commitment to exceptional guest experiences.
✨Tip Number 2
Practice your service skills! Since you'll be delivering food and beverage orders, think about how you can demonstrate your attention to detail and warm service during the interview. Maybe even role-play with a friend!
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past roles that highlight your communication skills and ability to work in a fast-paced environment. We want to hear how you've made guests feel special!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Four Seasons team. Let’s make those memorable moments happen together!
We think you need these skills to ace Room Service Server
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to providing exceptional service and how you connect with guests. We want to see that genuine spark!
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application reflects that! Double-check for any typos or errors, and ensure your experience aligns with the high standards we uphold at Four Seasons. A polished application speaks volumes!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Room Service Server position. Highlight relevant experience and skills that match the job description. We love seeing candidates who take the extra step!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed! It’s super easy, and you’ll be part of our journey to create unforgettable experiences for our guests. Let’s make magic happen together!
How to prepare for a job interview at Four Seasons
✨Know the Four Seasons Values
Before your interview, take some time to understand the core values of Four Seasons. They emphasise genuine hospitality and creating memorable experiences. Be ready to share how your personal values align with theirs and how you can contribute to their mission of treating everyone with respect.
✨Showcase Your Attention to Detail
As a Room Service Server, attention to detail is crucial. Prepare examples from your past experience where you ensured accuracy in orders or provided exceptional service. Highlighting these moments will demonstrate your commitment to maintaining high standards.
✨Practice Your Communication Skills
Excellent communication is key in this role. During the interview, practice clear and confident responses. You might even role-play scenarios where you anticipate guest needs or handle special requests, showcasing your interpersonal skills and passion for hospitality.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, like a guest complaint or a busy service period. Think through your responses ahead of time, focusing on how you would maintain professionalism and ensure guest satisfaction under pressure.
