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- Tasks: Serve delicious meals to guests in their rooms, ensuring top-notch service.
- Company: Join Four Seasons, a luxury hotel brand known for exceptional guest experiences and a supportive culture.
- Benefits: Enjoy flexible hours, free meals, wellness days, and up to 20 complimentary nights at any Four Seasons.
- Why this job: Be part of a dynamic team in a stunning location, with opportunities for growth and connection.
- Qualifications: Previous experience in hospitality, excellent presentation skills, and a passion for food and wine.
- Other info: Part-time role with 20 hours per week, perfect for students or those seeking flexible work.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
The Overnight In-Room Dining Server role: The In-Room Dining Waiter is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests.
The ideal Overnight In-Room Dining Server will have:
- Excellent personal presentation and interpersonal skills
- Previous experience in a related position
- Previous opening experience beneficial
- Previous customer experience and ability to work effectively under pressure
- Wine and food knowledge and passion
Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:
- £18,500 package which includes hotel service charge, and salary (20 hours per week).
- 20 hour working week
- Excellent training and career development opportunities
- Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world based on years of service
- Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day
- Up to 2 paid Wellness days per year!
- Holiday entitlement increases with years of service up to 33 days off
- Free Life Insurance
- Bupa Dental and MediCash plan available
- Opportunities to build a successful career with global potential
- Season ticket loan & cycle to work scheme
- Free uniform dry cleaning available
- Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
- Access to Wagestream – a salary advance benefit
- Employee Recognition Programmes & many, many more surprises to discover!
We look forward to receiving your application! All applicants must hold the Right to Work in the UK.
Contact Detail:
Four Seasons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night In Room Dining Server - Part Time
✨Tip Number 1
Familiarise yourself with Four Seasons' values and culture. They emphasise genuine connections and exceptional service, so be prepared to discuss how your personal values align with theirs during any interactions.
✨Tip Number 2
Highlight your previous experience in customer service roles, especially in high-pressure environments. Be ready to share specific examples of how you handled challenging situations or provided outstanding service.
✨Tip Number 3
Brush up on your wine and food knowledge, as this role requires a passion for both. Consider mentioning any relevant training or experiences that showcase your expertise in these areas during conversations.
✨Tip Number 4
Network with current or former employees of Four Seasons if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Night In Room Dining Server - Part Time
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Overnight In-Room Dining Server. Highlight your relevant experience in customer service and any previous roles in food and beverage.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your interpersonal skills, personal presentation, and any specific knowledge of wine and food that you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to providing exceptional service. Mention why you want to work at Four Seasons specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Four Seasons
✨Showcase Your Interpersonal Skills
As a Night In-Room Dining Server, you'll be interacting with guests regularly. Make sure to highlight your interpersonal skills during the interview. Share examples of how you've provided excellent customer service in previous roles, and demonstrate your ability to connect with people.
✨Demonstrate Your Knowledge of Food and Wine
Having a passion for food and wine is crucial for this role. Be prepared to discuss your knowledge of different cuisines and beverages. You might even want to mention any relevant experiences or training that showcase your expertise in this area.
✨Emphasise Your Ability to Work Under Pressure
The hospitality industry can be fast-paced, especially during busy hours. Share specific instances where you've successfully managed stressful situations in previous jobs. This will show that you can maintain high standards of service even when things get hectic.
✨Dress to Impress
First impressions matter, especially in a luxury environment like Four Seasons. Ensure you dress smartly for the interview, reflecting the high standards of the hotel. This not only shows respect for the company but also demonstrates your understanding of the role's expectations.
