At a Glance
- Tasks: Deliver exceptional dining experiences and engage with guests in a vibrant bar setting.
- Company: Join the prestigious Four Seasons Hotel, known for luxury and genuine hospitality.
- Benefits: Competitive salary, career growth, wellness days, and discounts at Four Seasons worldwide.
- Other info: Enjoy a lively work environment with opportunities for social and charitable activities.
- Why this job: Be part of a dynamic team and create memorable moments for guests every day.
- Qualifications: Experience in hospitality, strong communication skills, and a positive attitude.
The predicted salary is between 39000 - 39000 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
The role: As a Waiter or Waitress in Rotunda, you will deliver a polished, attentive, and personalised dining experience across breakfast, lunch, afternoon tea, and evening service. You will be responsible for guiding guests through the menu, serving food and beverages with confidence, and ensuring every interaction reflects Four Seasons standards. This is a highly guest-facing role that requires strong communication, product knowledge, and a warm, professional approach.
What you will do:
- Deliver attentive and professional food and beverage service in line with Four Seasons standards
- Build strong menu knowledge, confidently explaining dishes, drinks, and recommendations
- Take orders accurately and ensure timely service
- Collaborate with kitchen and bar teams to ensure a seamless guest experience
- Prepare and maintain tables and service areas to a high standard
- Identify opportunities to enhance the guest experience, including upselling where appropriate
- Respond to guest requests and feedback with care and efficiency
- Maintain a clean, organised, and welcoming environment at all times
What we are looking for:
- Previous experience as a waiter or waitress in a hotel, restaurant, or similar environment
- Strong communication skills and confidence interacting with guests
- Good knowledge of food, beverage, or willingness to learn
- Professional presentation and a positive attitude
- Ability to work in a fast-paced environment while maintaining attention to detail
- Strong teamwork and organisational skills
- Flexibility to work shifts including evenings, weekends, and public holidays
- Right to Work in the UK
What we offer:
- £39,000 annual package inclusive of base salary and service charge
- 40 hour working week
- Excellent training and clearly defined career development pathways
- Strong internal progression opportunities across London and the global Four Seasons portfolio
- Holiday entitlement increasing with service up to 33 days
- Up to two paid Wellness Days per year
- Company Sick Pay, increasing with service
- Life insurance while on duty
- Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
- 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
- Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
- Discounted gym membership with City’s Leonardo Hotel
- Bupa Dental Cover and MediCash healthcare plans available
- Enhanced maternity and paternity pay
- Uniform with complimentary professional dry cleaning from day one
- Season Ticket Loan and Cycle to Work scheme available from day one
- Access to Wagestream for greater pay flexibility and discounts
- Employee recognition programmes including monthly awards and events
- Annual themed team events plus regular social, charitable and sporting activities
If you are passionate about hospitality, enjoy working in a lively and premium environment, and take pride in delivering exceptional service, we would be delighted to hear from you. We look forward to receiving your application.
Waiter / Waitress - Rotunda Bar and Lounge in London employer: Four Seasons
At Four Seasons Hotel London at Tower Bridge, we pride ourselves on fostering a supportive and dynamic work culture that empowers our team members to excel in their roles. With exceptional training, clear career development pathways, and a commitment to employee well-being, we offer a rewarding environment where hospitality professionals can thrive. Located in the heart of London, our stunning venue not only provides a vibrant atmosphere but also unique benefits such as complimentary stays at Four Seasons properties worldwide and generous holiday entitlements, making it an ideal place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress - Rotunda Bar and Lounge in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Rotunda Bar and Lounge to soak in the atmosphere. Familiarise yourself with the menu and the vibe so you can chat confidently about how you’d fit into their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about guest interaction, try role-playing with a friend. This will help you feel more at ease when discussing menu items and upselling drinks during your interview.
✨Tip Number 3
Show off your passion for hospitality! When you’re chatting with the hiring team, share stories about your previous experiences in the industry. Highlight moments where you went above and beyond for guests – they love that!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Four Seasons family and ready to deliver that exceptional service they’re known for.
We think you need these skills to ace Waiter / Waitress - Rotunda Bar and Lounge in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to tailor your application to the role at Rotunda Bar and Lounge. Highlight any relevant experience in hospitality and how it aligns with our commitment to exceptional service.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Four Seasons.
How to prepare for a job interview at Four Seasons
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu at Rotunda Bar and Lounge. Being able to confidently discuss dishes and drinks will show your genuine interest in the role and impress the interviewers.
✨Showcase Your People Skills
Since this role is all about guest interaction, be prepared to share examples of how you've provided excellent service in the past. Highlight your communication skills and any experiences where you went above and beyond for a guest.
✨Dress to Impress
First impressions matter! Make sure you dress professionally and appropriately for the interview. A polished appearance reflects your understanding of the hospitality industry and the standards expected at Four Seasons.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how they ensure a seamless guest experience. It shows you're engaged and genuinely interested in becoming part of their team.
