Senior Director of Revenue Management in London

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location: Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

About the Role: As Senior Director of Revenue Management, you will set and execute the total revenue strategy across both hotels, ensuring performance optimisation while aligning closely with brand standards and guest expectations. You will act as a senior commercial partner to General Managers, Sales, Marketing, and Operations leaders, leading revenue strategy across rooms and total hotel revenue streams. While based primarily at Park Lane, the role requires regular presence at Four Seasons Hotel Hampshire to maintain strong relationships and consistency across both teams. This role combines strategic influence, people leadership, and hands on commercial ownership.

What you will do:

• Develop and execute revenue management strategies for both hotels to achieve budgeted goals.
• Optimise pricing, inventory, and distribution channels to maximise yield and profitability.
• Lead total revenue management initiatives, including rooms, F&B, and Spa.
• Partner with Sales, Marketing, and Operations teams to align strategies and drive performance.
• Analyse market trends, competitor performance, and demand forecasts to inform decision-making.
• Ensure effective use of revenue management systems and tools across both properties.
• Provide leadership and guidance to revenue teams, fostering a culture of collaboration and excellence.

What you bring:

• Significant experience in a senior revenue management leadership role within luxury hospitality.
• Proven success managing revenue strategy across multiple properties or within a cluster structure.
• Strong leadership presence with the ability to influence at senior level.
• Excellent commercial, analytical, and strategic thinking skills.
• Deep understanding of the London luxury hotel market and its competitive landscape.
• Experience using Opera, Delphi, IDeaS, Varicent or myincentive, RevFinder, and Hotel Sales Desk.
• Ability to balance remote leadership with active on property involvement.
• A collaborative, decisive, and people focused leadership style.

What we offer: At Four Seasons, we provide an environment where senior leaders are trusted, supported, and able to build long term careers. Highly competitive remuneration package, including discretionary Annual Incentive Plan. Exceptional training and leadership development opportunities. Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service. Complimentary meals while on duty at Zest, with refreshments available throughout the day. Holiday entitlement increasing with length of service up to 33 days. Life insurance and additional wellbeing benefits. Opportunities to grow a long term career within a global luxury hospitality organisation. Season Ticket Loan and Cycle to Work scheme. Free dry cleaning. Employee recognition programmes. Annual themed employee events and a calendar of social, charitable, and sporting activities.

Shape the commercial future with Four Seasons. Four Seasons Hotel London at Park Lane offers the opportunity to influence performance at the highest level while working within a respectful, people focused culture that values strategic thinking and collaboration. We look forward to receiving your application.