At a Glance
- Tasks: Support the Travel Industry Sales team with client inquiries, events, and sales reporting.
- Company: Join Four Seasons, a global leader in luxury hospitality.
- Benefits: Dynamic work environment, career growth, and a commitment to diversity and inclusion.
- Other info: Opportunity to travel across Europe and connect with global partners.
- Why this job: Be part of a passionate team creating unforgettable experiences for guests worldwide.
- Qualifications: Experience in sales support or hospitality, strong organisational skills, and attention to detail.
The predicted salary is between 27000 - 33000 £ per year.
About Four Seasons
Four Seasons is powered by our people.
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About Four Seasons
Four Seasons is powered by our people.
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location
Four Seasons Hotels and Resorts is a global, luxury hotel management company.
We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing.
Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide.
At Four Seasons, we are powered by people and our culture enables everything we do.
About The Role
Join Four Seasons as a
Sales Coordinator supporting the Travel Industry Sales team across Europe.
Based in our London office, this pivotal role provides sales, reporting, marketing, event and administrative support to a team of Account Directors and regional leadership, helping drive business growth across the global Four Seasons portfolio.
This is an excellent opportunity for a highly organised, service-focused professional who enjoys working in a fast-paced international environment and thrives on balancing multiple priorities while delivering exceptional support to both internal teams and external clients.
What You Will Do
- Support the day-to-day activities of the European Travel Industry Sales team, including client inquiries, meeting coordination and account support.
- Assist Account Directors with sales initiatives, client communications, presentations, webinars and follow-up activities.
- Maintain accurate client, account, lead and opportunity data within Salesforce and other CRM systems.
- Prepare sales reports, analytics and KPI tracking across Travel Industry, Wholesale and other sales segments.
- Coordinate client events, sales programs, webinars and marketing campaigns across Europe.
- Manage logistics, budgets, vendors, gifts, hotel chargebacks and event materials for WSO-led initiatives.
- Support newsletter distribution, invitations, client communications and other marketing activities.
- Monitor event and program expenditure and assist with ROI and performance reporting.
- Provide administrative support including calendars, invoices, expenses, office resources and project coordination.
- Maintain sales resources, hotel contacts and shared information used across the wider sales organisation.
What You Bring
- Previous experience in sales support, sales coordination, hospitality, travel, luxury service or a similar client-focused environment.
- Exceptional organisational skills with the ability to manage multiple projects, stakeholders and deadlines simultaneously.
- Strong attention to detail, particularly when working with CRM data, reports, budgets and event logistics.
- Excellent written and verbal communication skills in English; additional languages, particularly Russian, are an advantage.
- Strong proficiency in Microsoft Excel, Power Point, Word and other business applications.
- Experience with Salesforce, Golden Sales & Catering (GS&C), Marketo or similar CRM and marketing platforms is beneficial.
- Confidence interpreting sales performance data, KPIs, revenue trends and ROI metrics.
- A proactive, resourceful and collaborative approach, with the ability to work independently and as part of a team.
- Strong relationship-building skills and a commitment to delivering exceptional service.
- Flexibility to travel occasionally to support client events and sales programs across Europe.
Join Four Seasons and play a key role in supporting one of the world's leading luxury hospitality sales organisations, helping connect our global portfolio with the travel partners who drive our success.
Sales Coordinator in London employer: Four Seasons
At Sandbanks, we pride ourselves on fostering a creative and collaborative work environment that empowers our employees to thrive. As a Fashion Videographer, you will have the unique opportunity to contribute to a luxury brand that values sustainability and innovative design, while also benefiting from professional growth opportunities and a supportive culture that encourages artistic expression.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Four Seasons. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Four Seasons
Don't be shy about reaching out to Four Seasons directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales Coordinator in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Four Seasons and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Four Seasons
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
