Luxury Retail Department Manager in London

Luxury Retail Department Manager
Location: Bicester
Employment Type: Full-Time, Permanent
About the Role We are seeking an experienced and driven Luxury Retail Department Manager to lead a high-performing team in a premium retail environment. This role requires a strong commercial mindset, excellent people leadership skills, and a hands‐on presence on the shop floor to deliver exceptional customer experiences and outstanding sales results.
Key Responsibilities Lead, motivate, and develop a high‐performing retail team
Drive sales performance through strong follow‐up on KPIs
Conduct regular 1:1 meetings to support development and performance
Inspire and engage the team to consistently achieve targets
Maintain konte a strong and visible presence on the shop floor
Deliver exceptional customer service aligned with luxury brand
Confident and experienced in using CRM systems to maintain client relationships
Skills & Experience Required Proven experience in a retail management role, ideally within luxury or premium retail
Strong ability to attract, retain, and build long‐term customer relationships
Creative mindset with ideas to improve customer retention and engagement
Excellent mentoring and coaching skills
Professional, confident, and results‐driven approach
Salary & Benefits £37,000 – £42,000 per annum
Permanent, full-time position

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