At a Glance
- Tasks: Prepare guest rooms for the evening, ensuring comfort and a welcoming atmosphere.
- Company: Join the prestigious Four Seasons team, known for luxury and genuine hospitality.
- Benefits: Earn £13.12 per hour, enjoy flexible shifts, and receive complimentary meals.
- Other info: Enjoy training opportunities and access to fun team events and activities.
- Why this job: Be part of a supportive team creating memorable experiences in a stunning hotel.
- Qualifications: No experience needed; just bring a positive attitude and attention to detail.
The predicted salary is between 13 - 13 £ per hour.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
The role: As a Turndown Attendant, you play a key role in preparing guest rooms for the evening. Your focus is on presentation, comfort, and atmosphere, ensuring each room feels welcoming, restful, and impeccably finished for the night ahead. Working as part of a supportive and professional team, you will contribute to a calm and seamless guest experience during evening operations.
What You Will Do:
- Clean and service guest rooms to the highest Four Seasons standards, including beds, bathrooms, floors, and amenities
- Carry out evening turndown service in guest rooms to Four Seasons standards
- Refresh beds, lighting, curtains, amenities, and room presentation
- Replenish towels, water, and guest amenities as required
- Maintain privacy, discretion, and professionalism when interacting with guests
- Report maintenance issues or lost property accurately and promptly
- Keep housekeeping areas and trolleys clean and organised
- Work collaboratively with Housekeeping colleagues and other hotel departments
- Uphold Four Seasons values and service excellence at all times
What you bring:
- Previous housekeeping experience is welcomed but not essential, as full training is provided
- Pride in attention to detail and personal standards
- A positive, reliable, and service focused attitude
- Ability to work efficiently both independently and as part of a team
- Flexibility to work a rota including weekends and public holidays
- Right to Work in the UK
What we offer:
- £13.12 per hour plus service charge entitlement based on hours worked
- Flexible casual shifts within a luxury hospitality environment
- Training and development within the Four Seasons brand
- Complimentary meals while on duty at Pepys Cellar, our staff cafeteria
- Free uniform and professional dry cleaning
- Access to Wagestream for greater pay flexibility
- Annual team events and regular social, charitable, and sporting activities
Please note that benefits may vary for casual roles. We look forward to receiving your application!
Casual Turndown Attendant in London employer: Four Seasons
Four Seasons is an exceptional employer that prioritises the well-being and growth of its team members, fostering a culture of respect and collaboration. Located in the iconic Tower Bridge area, employees enjoy a luxurious work environment with opportunities for professional development, flexible shifts, and a supportive team atmosphere. With benefits like complimentary meals, access to Wagestream for pay flexibility, and engaging team events, Four Seasons ensures that every employee feels valued and connected.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Turndown Attendant in London
✨Tip Number 1
Get to know the Four Seasons vibe! Before your interview, check out their website and social media. Understanding their culture will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can contribute to creating those unforgettable guest experiences.
✨Tip Number 3
Dress to impress! Even though it’s a casual role, showing up looking polished and professional can make a great first impression. It shows you care about the opportunity and respect the Four Seasons brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Casual Turndown Attendant in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. A touch of warmth and authenticity can make a big difference.
Tailor Your Application:Make sure to tailor your application to the Turndown Attendant role. Highlight any relevant experience or skills that align with our values of service excellence and attention to detail. It shows us you’re genuinely interested!
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Four Seasons
✨Know the Four Seasons Values
Before your interview, take some time to familiarise yourself with the core values of Four Seasons. They emphasise genuine heart and exceptional guest experiences, so think about how your personal values align with theirs. Be ready to share examples of how you embody these values in your previous roles.
✨Showcase Your Attention to Detail
As a Turndown Attendant, attention to detail is crucial. Prepare to discuss specific instances where your keen eye for detail made a difference in your work. Whether it’s ensuring a room is perfectly presented or maintaining cleanliness, highlight your commitment to excellence.
✨Demonstrate Team Spirit
Four Seasons values teamwork, so be prepared to talk about your experience working collaboratively. Share stories that illustrate your ability to support colleagues and contribute to a positive work environment. This will show that you can thrive in their supportive team culture.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what a typical day looks like for a Turndown Attendant. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
