At a Glance
- Tasks: Service guest rooms in the evening, ensuring cleanliness and comfort for guests.
- Company: Join the renowned Four Seasons team, known for luxury and exceptional service.
- Benefits: Earn £13.12 per hour, enjoy flexible shifts, and complimentary meals while on duty.
- Other info: Flexible casual role with excellent training and development opportunities.
- Why this job: Be part of a dynamic team creating memorable experiences in a stunning hotel environment.
- Qualifications: Previous housekeeping experience preferred; passion for hospitality is a must.
The predicted salary is between 13.12 - 13.12 £ per hour.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
The role: As a Casual Evening Guestroom Attendant, you will be responsible for servicing guest rooms during the evening, ensuring they remain immaculate, well stocked, and ready for our guests to enjoy throughout their stay. You will play an important role in maintaining room standards, completing evening refresh services, and responding to housekeeping requests while delivering the thoughtful and personalised service expected at Four Seasons.
- Complete evening refresh and turndown services in guest rooms, along with cleaning checkout rooms as required.
- Replenish amenities, towels, linens, and guest supplies.
- Maintain exceptional standards of cleanliness and presentation.
- Respond promptly and professionally to guest requests.
- Report maintenance concerns and room defects where identified.
- Ensure housekeeping pantries and service areas remain organised and fully stocked.
- Work closely with the wider Housekeeping team to support hotel operations.
- Uphold Four Seasons service and quality standards at all times.
What we are looking for:
- Previous housekeeping experience within a hotel environment is preferred.
- Strong attention to detail and commitment to quality.
- Excellent organisational skills.
- Professional presentation and positive attitude.
- Ability to work independently and efficiently.
- Good spoken English.
- A genuine passion for hospitality and guest service.
- Right to Work in the UK.
What to expect: Casual role with shifts offered based on business needs. Primarily evening shifts. Flexibility required across weekdays, weekends, and public holidays.
What we offer: £13.12 per hour plus service charge based on hours worked. Flexible casual working arrangements. Excellent training and development opportunities. Complimentary meals while on duty in Pepys Cellar, with refreshments available throughout the day. Opportunity to build experience within a global luxury hospitality brand. Uniform with complimentary professional dry cleaning. Access to Wagestream for greater pay flexibility and discounts. Employee recognition programmes. Annual themed team events and regular social, charitable, and sporting activities.
Join our Housekeeping team: If you are passionate about delivering exceptional standards, enjoy creating memorable guest experiences behind the scenes, and are looking for flexible evening work within a luxury hotel environment, we would love to hear from you. We look forward to receiving your application.
Casual Evening Room Attendant in London employer: Four Seasons
At Sandbanks, we pride ourselves on fostering a creative and collaborative work environment that empowers our employees to thrive. As a Fashion Videographer, you will have the unique opportunity to contribute to a luxury brand that values sustainability and innovative design, while also benefiting from professional growth opportunities and a supportive culture that encourages artistic expression.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Evening Room Attendant in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Four Seasons and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Evening Room Attendant in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Four Seasons that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Four Seasons.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Four Seasons get a sense of who you are beyond your experience!
How to prepare for a job interview at Four Seasons
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Four Seasons and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
