At a Glance
- Tasks: Support the service team in delivering exceptional food and beverage experiences.
- Company: Join the prestigious Four Seasons Hotel, known for luxury and genuine hospitality.
- Benefits: Earn £12.73 per hour plus tips, enjoy flexible shifts, and complimentary meals.
- Other info: Flexible working patterns with opportunities for training and development.
- Why this job: Gain valuable experience in a vibrant, luxury hotel environment while making memorable guest connections.
- Qualifications: Previous food and beverage experience preferred; passion for hospitality is essential.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
About Rotunda Bar and Lounge: Located beneath the hotel's iconic art deco dome, Rotunda Bar and Lounge combines elegant surroundings with a vibrant social atmosphere. Guests visit throughout the day to enjoy breakfast, light dining, expertly crafted cocktails, rare spirits, and the renowned London by Lily Vanilli Afternoon Tea, which offers a modern and creative twist on a classic British experience. Rotunda is a dynamic outlet where luxury hospitality meets contemporary dining, making it an exciting environment for hospitality professionals looking to develop their skills and experience.
The role: As a Casual Commis Waiter or Waitress, you will support the service team in delivering a warm, polished, and professional guest experience. You will assist with the preparation of the restaurant, serve food and beverages, maintain service areas, and ensure guests feel welcomed and cared for throughout their visit. This is an excellent opportunity for someone looking to gain experience within a luxury hospitality environment while working flexible shifts.
What you will do:
- Support the service team in delivering attentive and personalised food and beverage service
- Prepare tables and service stations before, during, and after service
- Deliver food and beverages promptly and professionally
- Maintain cleanliness and organisation throughout the outlet
- Assist with afternoon tea, restaurant, and lounge service as required
- Respond to guest requests with professionalism and care
- Work closely with colleagues to ensure smooth and efficient service
What we are looking for:
- Previous experience in Food and Beverage service is preferred
- A genuine passion for hospitality and guest service
- Strong communication skills and a good command of spoken English
- Excellent attention to detail and organisational skills
- Ability to work effectively in a fast paced environment
- A positive attitude and team focused approach
- Right to Work in the UK
What to expect: Casual role with shifts offered based on business needs. Flexible working patterns including mornings, afternoons, evenings, and weekends. Opportunity to gain experience within a luxury hotel environment.
What we offer:
- £12.73 per hour plus share of service charge (typically £3-5 per hour)
- Flexible casual working arrangements
- Excellent training and development opportunities
- Complimentary meals while on duty in Pepys Cellar, with refreshments available throughout the day
- Opportunity to build experience within the Four Seasons brand
- Uniform with complimentary professional dry cleaning
- Access to Wagestream for greater pay flexibility
- Annual themed team events and regular social, charitable, and sporting activities
Join the Rotunda team: If you are passionate about hospitality, enjoy creating memorable guest experiences, and are looking for flexible work within a world class luxury hotel, we would love to hear from you. We look forward to receiving your application.
Casual Commis Waiter/Waitress in London employer: Four Seasons
At Four Seasons Hotel London at Tower Bridge, we pride ourselves on fostering a culture of genuine hospitality and personal growth, making it an exceptional employer for those passionate about the luxury hospitality industry. Our team enjoys flexible working arrangements, excellent training opportunities, and a vibrant work environment in one of London's most iconic locations, all while being part of a supportive community that values every individual. With competitive pay, complimentary meals, and engaging team events, we ensure our employees feel valued and inspired to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Commis Waiter/Waitress in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Four Seasons and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Commis Waiter/Waitress in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Four Seasons that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Four Seasons.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Four Seasons get a sense of who you are beyond your experience!
How to prepare for a job interview at Four Seasons
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Four Seasons and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
