About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.About the role
Nestled in the beautiful Hampshire countryside, Four Seasons Hotel Hampshire offers world‑class hospitality in an inspiring and tranquil setting. As part of our commitment to delivering exceptional luxury experiences, we are seeking a warm and attentive Lobby Attendant to join our Front of House team.
As a Lobby Attendant, you will play a key role in creating a welcoming and memorable first impression for our guests. You will ensure that all public areas, particularly the hotel lobby, are maintained to the highest standards of cleanliness, presentation, and comfort. Your eye for detail, proactive approach, and passion for service will contribute to a seamless and elevated guest experience from arrival to departure.
What you will do
Maintain the cleanliness and presentation of the hotel lobby and public areas at all times
Ensure furniture, fixtures, and décor are perfectly arranged and well maintained
Provide a warm welcome to guests as they arrive and assist with general enquiries
Support the Front Office and Concierge teams to deliver a seamless guest experience
Respond promptly to guest requests with a professional and friendly approach
Monitor public areas and report any maintenance or safety concerns
Uphold Four Seasons’ standards of luxury, service excellence, and guest satisfaction.
What you bring
Previous experience in hospitality or a customer-facing role preferred
Strong attention to detail with pride in maintaining high standards
A warm, friendly, and professional manner
Ability to anticipate guest needs and act proactively
Strong teamwork skills and a positive attitude
Ability to work efficiently in a fast-paced environment
Flexibility to work mornings, evenings, weekends, and holidays
What we offer:
Excellent training and career development opportunities
Four Seasons employee travel programme
Be the guest experience at the hotel
BUPA Dental Healthcare
Complimentary meals in our staff restaurant while on duty, plus fruit, coffee, and tea throughout the day
Shuttle bus service between the hotel, Fleet & Church Crookham
Global career opportunities within Four Seasons
Free uniform dry cleaning
Annual themed employee party, social events, charitable initiatives & sporting activities
Access to Wagestream – salary advance benefit
Employee recognition programmes
