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For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer experiences.
- Company: Join KOOKAÏ, a trendy Australian women’s fashion label with a modern aesthetic.
- Benefits: Competitive pay, career growth opportunities, and a vibrant work environment.
- Why this job: Be part of a passionate team that empowers women through style and innovation.
- Qualifications: Experience in fashion retail and strong leadership skills are essential.
- Other info: Exciting opportunity to grow in a supportive and collaborative atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
About KOOKAÏ
KOOKAÏ is an Australian‑owned women’s fashion label known for its confident, feminine and modern aesthetic. Designed exclusively from the Melbourne Head Office, the brand specialises in high‑quality, fashion‑forward pieces at accessible price points, delivered through its global boutiques and online platforms. KOOKAÏ is committed to ethical production, empowering women through style, and operating with passion, innovation, integrity, evolution and teamwork at the core of everything it does.
The Role
We are looking for a commercially minded and inspiring Assistant Store Manager to join our London team. Reporting to the Store Manager, this role is key to supporting store performance, leading a high‑performing team, and delivering exceptional customer experiences. In the absence of the Store Manager, the Assistant Store Manager takes full responsibility for the store, ensuring operations, sales, and team development continue seamlessly.
Key Responsibilities
- Co‑lead and motivate the team to achieve sales targets, KPIs, and operational excellence.
- Deliver outstanding customer service and uphold KOOKAÏ’s Sequence of Service standards.
- Support recruitment, onboarding, training, and succession planning for store staff.
- Assist in stock management, visual merchandising, and store presentation to maximise sales.
- Maintain operational standards including OH&S, loss prevention, and compliance with company policies.
- Drive team engagement through coaching, performance feedback, and incentive schemes.
- Support store administration, reporting, and communication with the Retail Support Office.
Essential Skills & Requirements
- Proven experience as a Retail Assistant Store Manager (fashion retail required).
- Experience leading a team of 5+ employees.
- Strong leadership, organisational, and communication skills.
- Commercially focused with experience managing KPIs, rostering, and operational tasks.
- Product knowledge and ability to follow visual merchandising principles.
- Adaptable, results‑driven, and customer‑ and team‑focused.
KOOKAÏ Assistant Store Manager employer: Four Seasons
Contact Detail:
Four Seasons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land KOOKAÏ Assistant Store Manager
✨Tip Number 1
Get to know KOOKAÏ's brand values and culture inside out. When you walk into that interview, show us how your personal style and leadership vibe align with our mission of empowering women through fashion. It’s all about making that connection!
✨Tip Number 2
Prepare some killer questions for your interview! Ask about team dynamics, sales strategies, or how we maintain our high standards in customer service. This shows us you’re genuinely interested and ready to dive into the role.
✨Tip Number 3
Bring your A-game when it comes to showcasing your leadership skills. Share specific examples of how you've motivated a team or tackled challenges in previous roles. We want to see that you can inspire others and drive results!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your excitement about the role can set you apart from other candidates. Plus, it shows us you’re proactive and keen to join the KOOKAÏ family!
We think you need these skills to ace KOOKAÏ Assistant Store Manager
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! KOOKAÏ is all about confident and modern aesthetics, so share why you resonate with the brand and how you can contribute to its vision.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team. Make sure to showcase your previous experience in managing teams, achieving sales targets, and delivering exceptional customer service. We want to see how you inspire and motivate others!
Be Specific About Your Experience: Don’t just say you have retail experience; give us the details! Mention specific KPIs you've managed, any successful projects you've led, or how you've improved store performance in your previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the KOOKAÏ family!
How to prepare for a job interview at Four Seasons
✨Know Your KOOKAÏ
Before the interview, dive deep into KOOKAÏ's brand values and product offerings. Familiarise yourself with their latest collections and understand their commitment to ethical production. This knowledge will show your genuine interest in the brand and help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've motivated a team or resolved conflicts. Highlight your ability to drive sales and improve team performance, as this aligns perfectly with the role's responsibilities.
✨Customer Service is Key
KOOKAÏ prides itself on exceptional customer service. Be ready to discuss how you've delivered outstanding service in previous roles. Think of specific instances where you went above and beyond for a customer, as this will demonstrate your alignment with KOOKAÏ’s Sequence of Service standards.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the Assistant Store Manager role. This not only shows your enthusiasm but also helps you gauge if KOOKAÏ is the right fit for you.
