At a Glance
- Tasks: Welcome guests and create memorable dining experiences at Wild Carrot Restaurant.
- Company: Join the luxurious Four Seasons team in a stunning English countryside setting.
- Benefits: Free shuttle, excellent training, 28 days holiday, and career development opportunities.
- Other info: Flexible hours with a supportive team and a chance to grow your career globally.
- Why this job: Be the face of hospitality and connect with guests in a vibrant restaurant environment.
- Qualifications: Previous hospitality experience and a passion for outstanding guest service.
The predicted salary is between 25170 - 30764 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences.
About the role: We’re seeking a warm, professional, and engaging Host/Hostess to join the team at Wild Carrot Restaurant on a casual basis. As the first and last point of contact for our guests, you will play a vital role in creating memorable dining experiences through exceptional hospitality and attention to detail. You will be responsible for welcoming guests, managing reservations, coordinating seating plans, and ensuring every guest receives a genuine and personalised experience. This role is ideal for someone who is passionate about hospitality, enjoys building connections with guests, and thrives in a luxury restaurant environment.
- Welcome guests to Wild Carrot Restaurant with a warm and professional approach
- Manage restaurant reservations and guest enquiries efficiently and accurately
- Coordinate seating arrangements to maximise both guest experience and operational efficiency
- Build rapport with guests and recognise returning visitors to create personalised experiences
- Work closely with the Restaurant Management and service teams to ensure smooth service flow
- Handle guest requests, special occasions, and dining preferences with attention to detail
- Maintain a thorough knowledge of menus, restaurant offerings, and hotel experiences
- Manage waiting lists professionally and communicate accurate wait times to guests
- Support service teams during busy periods to ensure exceptional guest satisfaction
- Ensure the reception and entrance areas remain welcoming, organised, and reflective of the restaurant's standards
What You'll Bring:
- Previous experience in a restaurant, hotel, or customer-facing hospitality role is preferred
- A passion for delivering outstanding guest experiences
- Excellent communication and interpersonal skills
- A confident, friendly, and professional manner
- Strong organisational skills and attention to detail
- The ability to remain calm and professional in a busy environment
- Experience using reservation systems would be advantageous
- A proactive approach with a genuine desire to exceed guest expectations
- A collaborative mindset and ability to work effectively as part of a team
- Flexibility to work evenings, weekends, and holidays as required
Benefits:
- Free Shuttle Bus transport from local towns/stations to the hotel (Fleet, Church Crookham and Elvetham Heath)
- Excellent Training and Career Development opportunities
- 28 days holiday per annum including bank holidays (increasing based on length of service)
- Group Personal Pension Plan upon completion of three months’ service
- Opportunities to build a successful career with global potential
- Access to Wagestream – a salary advance benefit
- WeCare Employee Wellbeing Platform
- Uniform and free meals on duty
Host/ess - Casual employer: Four Seasons
At Sandbanks, we pride ourselves on fostering a creative and collaborative work environment that empowers our employees to thrive. As a Fashion Videographer, you will have the unique opportunity to contribute to a luxury brand that values sustainability and innovative design, while also benefiting from professional growth opportunities and a supportive culture that encourages artistic expression.
StudySmarter Expert Advice🤫
We think this is how you could land Host/ess - Casual
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Four Seasons and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Host/ess - Casual
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Four Seasons that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Four Seasons.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Four Seasons get a sense of who you are beyond your experience!
How to prepare for a job interview at Four Seasons
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Four Seasons and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
