At a Glance
- Tasks: Supervise Food & Beverage operations and lead service teams to deliver exceptional guest experiences.
- Company: Join Four Seasons, a luxury hospitality brand known for its commitment to genuine service.
- Benefits: Enjoy competitive pay, free meals, travel perks, and excellent career development opportunities.
- Other info: Flexible hours, fun events, and a supportive work culture await you!
- Why this job: Be part of a passionate team creating memorable experiences in a stunning countryside setting.
- Qualifications: Previous supervisory experience in hospitality and a passion for exceptional service.
The predicted salary is between 28103 - 34348 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.
About the role: Four Seasons Hotel Hampshire is looking for an enthusiastic, dedicated, and passionate individual to join our Food & Beverage team as a Food & Beverage Supervisor on a fixed-term maternity cover contract until January 2027. This is an exciting opportunity for a hospitality professional who is passionate about delivering exceptional guest experiences and supporting the day-to-day operation of our Food & Beverage outlets. As a Food & Beverage Supervisor, you will play a key role in leading service teams, supporting management, and ensuring the highest standards of luxury hospitality are consistently delivered. You will help create memorable experiences for our guests while fostering a positive and engaging environment for your colleagues.
What you will do:
- Supervise the day-to-day operation of assigned Food & Beverage outlets, ensuring exceptional service standards are maintained at all times.
- Lead by example during service periods, providing guidance and support to team members.
- Assist with training, coaching, and developing colleagues to enhance performance and service delivery.
- Ensure guest requests and concerns are handled professionally, resolving issues quickly and effectively.
- Support the management team in monitoring service quality and maintaining luxury hospitality standards.
- Assist with opening and closing procedures, ensuring operational readiness and compliance.
- Maintain high standards of cleanliness, presentation, and organisation throughout all service areas.
- Ensure compliance with health, safety, hygiene, and company policies and procedures.
- Support stock management, ordering processes, and inventory controls as required.
- Promote teamwork and a positive working culture while delivering outstanding guest experiences on every shift.
What you bring:
- Previous experience in a Food & Beverage supervisory role within a hotel, restaurant, or luxury hospitality environment.
- A genuine passion for hospitality and delivering exceptional guest experiences.
- Strong leadership skills with the ability to motivate, coach, and support a diverse team.
- Excellent communication and interpersonal skills.
- High attention to detail and commitment to maintaining luxury service standards.
- Strong organisational and time management skills.
- Ability to work effectively in a fast-paced environment and remain calm under pressure.
- A proactive approach to problem-solving and decision-making.
- Good knowledge of food and beverage service standards, practices, and operations.
- Flexibility to work evenings, weekends, and holidays as business demands require.
What we offer:
- Excellent Training & Career Development opportunities.
- Hotel Service Charge.
- Employee Travel Programme.
- Free meals at Henry's while on duty, including fruits and coffee/tea available throughout the day.
- Shuttle bus service from the hotel between Fleet & Church Crookham.
- Holiday entitlement increases with years of service up to 33 days off.
- Bupa dental plan.
- Opportunities to build a successful career with global potential.
- Free uniform dry cleaning available.
- Annual themed employee party and many social, charitable & sporting events throughout the year.
- Access to Wagestream salary advance benefit.
- Employee recognition programmes.
Food and Beverage Supervisor employer: Four Seasons
At Sandbanks, we pride ourselves on fostering a creative and collaborative work environment that empowers our employees to thrive. As a Fashion Videographer, you will have the unique opportunity to contribute to a luxury brand that values sustainability and innovative design, while also benefiting from professional growth opportunities and a supportive culture that encourages artistic expression.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Four Seasons
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Four Seasons. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
