ECommerce Key Account Manager
ECommerce Key Account Manager

ECommerce Key Account Manager

Full-Time 44000 - 66000 £ / year (est.) No home office possible
Four Seasons

At a Glance

  • Tasks: Lead online growth and drive commercial performance for a premium fashion and jewellery brand.
  • Company: Join a London-based luxury fashion and jewellery brand with a focus on e-commerce.
  • Benefits: Competitive salary, bonus opportunities, and a chance to shape digital strategy.
  • Why this job: Make a real impact in the luxury sector while growing your career.
  • Qualifications: Experience in e-commerce and key account management within premium fashion or jewellery.
  • Other info: Enjoy high autonomy and strategic influence in a dynamic environment.

The predicted salary is between 44000 - 66000 £ per year.

We are partnering with a London-based premium fashion and jewellery brand to appoint an experienced ECommerce Key Account Manager, to lead online growth, expand market share, and drive commercial performance.

The Role

Reporting to the UK GM, this is a pivotal role for a commercially astute digital leader who can blend strategic thinking with hands‑on execution. You will own the e‑commerce roadmap, strengthen existing partnerships, and identify new business development opportunities to elevate the brand’s digital presence in the luxury sector.

Key Responsibilities

  • Develop and execute a comprehensive e-commerce strategy aligned with brand and revenue objectives
  • Drive online sales growth and increase market share within the premium fashion and jewellery space
  • Identify and secure new digital partnerships, marketplaces, and commercial opportunities
  • Manage and grow existing key accounts and third‑party platforms
  • Optimise website performance, UX, and conversion rates
  • Lead digital trading, merchandising, and promotional planning
  • Analyse performance metrics and deliver data‑driven insights to inform strategic decisions
  • Collaborate cross‑functionally with marketing, brand, and operations teams
  • Manage external agencies and technology partners

About You

  • Proven experience as a Key Account Manager role with a focus on e‑retailers, ecommerce and online retailers within premium fashion or jewellery is essential
  • Strong commercial acumen with demonstrable experience growing online revenue and market share
  • Experience in business development and managing strategic partnerships
  • Skilled in digital trading, performance analysis, and optimisation
  • Strong understanding of luxury customer behaviour and brand positioning
  • Analytical, strategic, and highly results‑driven
  • Excellent stakeholder management and leadership skills

Benefits

  • Permanent role based in London
  • Opportunity to shape and scale the digital growth strategy of a premium brand
  • Competitive salary and benefits package
  • High level of autonomy and strategic influence

ECommerce Key Account Manager employer: Four Seasons

Join a leading premium fashion and jewellery brand in London, where you will have the opportunity to shape and scale the digital growth strategy in a dynamic and innovative environment. With a competitive salary and benefits package, along with a high level of autonomy, this role offers a unique chance for professional development and to make a significant impact in the luxury sector. The collaborative work culture fosters creativity and strategic thinking, making it an excellent employer for those looking to thrive in e-commerce.
Four Seasons

Contact Detail:

Four Seasons Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ECommerce Key Account Manager

✨Tip Number 1

Network like a pro! Reach out to people in the fashion and jewellery industry on LinkedIn or at events. We can’t stress enough how valuable personal connections can be in landing that dream role.

✨Tip Number 2

Showcase your skills! Create a portfolio or a personal website that highlights your achievements in e-commerce. This is your chance to shine and demonstrate how you can drive online growth for the brand.

✨Tip Number 3

Prepare for interviews by researching the brand inside out. Understand their market position, competitors, and customer behaviour. We want you to walk in with insights that show you’re the perfect fit for their team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace ECommerce Key Account Manager

E-commerce Strategy Development
Online Sales Growth
Market Share Expansion
Digital Partnerships Identification
Key Account Management
Website Performance Optimisation
User Experience (UX) Improvement
Data Analysis and Insights
Digital Trading
Merchandising Planning
Promotional Planning
Commercial Acumen
Stakeholder Management
Leadership Skills
Understanding of Luxury Customer Behaviour

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the ECommerce Key Account Manager role. Highlight your experience in e-retailers and online retailers, especially within premium fashion or jewellery. We want to see how your skills align with the job description!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven online sales growth and managed key accounts in the past. Let us know what makes you tick!

Showcase Your Analytical Skills: Since this role involves analysing performance metrics, make sure to mention any relevant tools or methods you've used to drive data-driven insights. We love candidates who can blend strategic thinking with hands-on execution, so don’t hold back!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!

How to prepare for a job interview at Four Seasons

✨Know Your Numbers

Before the interview, brush up on key performance metrics relevant to e-commerce. Be ready to discuss how you've driven online sales growth and increased market share in your previous roles. This shows you understand the commercial side of the business.

✨Showcase Your Strategic Thinking

Prepare examples of how you've developed and executed successful e-commerce strategies. Highlight specific campaigns or partnerships that led to measurable results. This will demonstrate your ability to blend strategic thinking with hands-on execution.

✨Understand the Luxury Market

Familiarise yourself with current trends in the premium fashion and jewellery sector. Be prepared to discuss how luxury customer behaviour influences e-commerce strategies. This knowledge will set you apart as a candidate who truly understands the brand's positioning.

✨Engage with Cross-Functional Collaboration

Think of examples where you've successfully collaborated with marketing, brand, and operations teams. Discuss how these collaborations have led to improved digital trading and merchandising outcomes. This shows you can work well with others to achieve common goals.

ECommerce Key Account Manager
Four Seasons

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