At a Glance
- Tasks: Support day-to-day operations and create memorable experiences for members and guests.
- Company: Join the prestigious Four Seasons team known for luxury and genuine hospitality.
- Benefits: Competitive salary, career growth, wellness days, and discounts at Four Seasons worldwide.
- Other info: Dynamic work environment with opportunities for social and charitable activities.
- Why this job: Be part of a vibrant community and develop your career in luxury hospitality.
- Qualifications: Experience in administration or hospitality, strong communication skills, and a guest-focused mindset.
The predicted salary is between 25668 - 31372 £ per year.
About Four Seasons
Four Seasons is powered by our people.
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About Four Seasons
Four Seasons is powered by our people.
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present.
As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history.
This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar)
- Club Coordinator
- Ten Trinity Square Private Members Club
- Four Seasons Hotel London at Tower Bridge
At Four Seasons, exceptional experiences are built through genuine hospitality, meaningful relationships, and attention to detail.
Within Ten Trinity Square Private Members Club, our team delivers highly personalised service to an exclusive membership community, creating an environment where members feel recognised, welcomed, and valued.
About Ten Trinity Square Private Members Club
Located in the heart of the City of London, Ten Trinity Square Private Club represents a unique partnership between Reignwood Group, Four Seasons Hotels and Resorts and Château Latour; conceived as a place of purpose where outstanding individuals can meet in a relaxed setting for the sharing of ideas, perspective and aspirations.
The role
As Club Coordinator, you will play an important role in supporting the day to day administration of the Club while acting as a key point of contact for members and guests.
Working closely with the Membership and Events teams, you will coordinate administrative processes, support member communications, assist with events, and help ensure a seamless experience across all Club touchpoints.
This is an excellent opportunity for an organised, professional, and guest focused individual looking to develop a career within luxury hospitality and private membership operations.
What You Will Do
- Provide administrative support to the Membership and Events teams
- Assist with membership enquiries, communications, and record management
- Support the coordination and administration of Club events and member activities
- Welcome members and guests and assist with Club Reception duties
- Maintain accurate databases, reports, and membership information
- Coordinate reservations, event bookings, and member requests where required
- Build positive relationships with members, guests, and internal stakeholders
- Support member engagement initiatives and Club communications
- Work collaboratively with operational teams to ensure exceptional service delivery
- What We Are Looking For
- Previous experience within administration, membership services, events, hospitality, or a similar role
- Excellent interpersonal and relationship building skills
- Strong written and verbal communication skills
- Excellent organisational skills and attention to detail
- Ability to manage multiple priorities in a fast paced environment
- Strong computer literacy including Microsoft Office applications
- Professional presentation and a guest focused mindset
- Positive attitude and collaborative approach to teamwork
- Good spoken and written English
- Right to Work in the UK
- What To Expect
- Full time position based on a 40 hour working week
- Monday to Friday operation, with shifts rotating through morning, middle and evening
What We Offer
At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand.
- £36,500 annual package inclusive of salary and service charge
- Excellent training and clearly defined career development pathways
- Strong internal progression opportunities across London and the global Four Seasons portfolio
- Holiday entitlement increasing with service up to 33 days
- Up to two paid Wellness Days per year
- Company Sick Pay, increasing with service
- Life insurance while on duty
- Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
- Bring the Four Seasons experience home.
Following probation, employees can purchase up to three Four Seasons signature mattresses each year for themselves, family, and friends at cost price
- 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
- Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
- Discounted gym membership with City's Leonardo Hotel
- Bupa Dental Cover and Medi Cash healthcare plans available
- Enhanced maternity and paternity pay
- Uniform with complimentary professional dry cleaning from day one
- Season Ticket Loan and Cycle to Work scheme available from day one
- Access to Wagestream for greater pay flexibility and discounts
- Employee recognition programmes including monthly awards and events
- Annual themed team events plus regular social, charitable and sporting activities
- Join Ten Trinity Square Private Members Club
If you are passionate about hospitality, enjoy building relationships, and thrive in a professional and detail focused environment, we would love to hear from you.
We look forward to receiving your application.
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Club Coordinator employer: Four Seasons
At Sandbanks, we pride ourselves on fostering a creative and collaborative work environment that empowers our employees to thrive. As a Fashion Videographer, you will have the unique opportunity to contribute to a luxury brand that values sustainability and innovative design, while also benefiting from professional growth opportunities and a supportive culture that encourages artistic expression.
StudySmarter Expert Advice🤫
We think this is how you could land Club Coordinator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Four Seasons. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Four Seasons
Don't be shy about reaching out to Four Seasons directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Club Coordinator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Four Seasons and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Four Seasons
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
