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- Tasks: Assist clients in-store and online, manage product listings, and support sales processes.
- Company: Join a prestigious luxury watch retailer in West London.
- Benefits: Competitive salary, comprehensive training, and a Monday to Friday schedule.
- Why this job: Kickstart your career in luxury retail with hands-on experience and training.
- Qualifications: Experience in client-facing roles and a passion for watches is essential.
- Other info: Dynamic team environment with opportunities for growth and learning.
The predicted salary is between 24000 - 36000 £ per year.
Four Seasons Recruitment are representing a well-established luxury watch retailer, who is seeking a Client Services Assistant to join their London team. This is an excellent entry-level opportunity for someone inquisitive, eager to learn, and passionate about watches. The role provides comprehensive training across client sales, online operations, and photography, offering a well-rounded foundation for a career in luxury retail.
About the Role:
- Sales & Client Support: Welcome clients in-store and assist with appointments; Respond to customer enquiries via phone and email; Support the sales process from enquiry through to delivery and aftercare; Develop detailed product knowledge across leading watch brands; Deliver exceptional customer service with meticulous attention to detail.
- E-Commerce & Digital: Upload and maintain product listings on the company website; Edit and manage product images for online use; Ensure all listings are accurate, up-to-date, and visually appealing; Support fulfilment, packaging, and shipping of online orders; Contribute to social media and marketing content.
- Photography & Product Presentation: Photograph watches for online listings and marketing campaigns; Learn styling, lighting, and editing techniques to professional standards; Organise and manage digital image files; Support the wider team with visual presentation and merchandising.
- Operations & Administration: Assist with order processing and stock management; Monitor company inboxes and manage client communications; Learn internal systems and provide general administrative support.
About You:
- 6–12 months' experience in a client facing role.
- Curious, motivated, and eager to learn across multiple departments.
- Passionate about watches and luxury retail is essential.
- Confident communicator with excellent attention to detail.
- Reliable, organised, and proactive.
The Package:
C. £30,000 per annum; Monday – Friday/9am to 5.30pm working hours.
Client Services Assistant- Luxury Watches employer: Four Seasons
Contact Detail:
Four Seasons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Assistant- Luxury Watches
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you stand out during interviews and show your genuine interest in the luxury watch industry.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider info and potentially lead to referrals for the Client Services Assistant role.
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face in the position. This will boost your confidence and prepare you for those tricky questions about handling client enquiries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Client Services Assistant- Luxury Watches
Some tips for your application 🫡
Show Your Passion: Make sure to express your love for luxury watches in your application. We want to see that you're genuinely excited about the industry and eager to learn more!
Tailor Your CV: Customise your CV to highlight any relevant experience, especially in client-facing roles. We appreciate attention to detail, so make sure it’s well-organised and easy to read.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm. Let us know why you’re the perfect fit for the Client Services Assistant role and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Four Seasons
✨Know Your Watches
Before the interview, brush up on your knowledge of luxury watches. Familiarise yourself with popular brands and their unique features. This will not only impress your interviewers but also show your genuine passion for the industry.
✨Practice Client Interactions
Since this role involves client support, practice how you would handle various customer scenarios. Think about how to welcome clients, respond to enquiries, and provide aftercare. Role-playing these situations can help you feel more confident during the actual interview.
✨Showcase Your Attention to Detail
In luxury retail, attention to detail is crucial. Prepare examples from your past experiences where you demonstrated this skill. Whether it’s in client interactions or managing product listings, be ready to discuss how you ensure everything is perfect.
✨Be Ready to Learn
This position offers comprehensive training, so express your eagerness to learn. Share specific areas you’re excited about, like photography or e-commerce. Showing that you’re motivated to grow within the company will make a positive impression.
