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- Tasks: Assist clients and manage eCommerce for luxury watches while learning about retail.
- Company: Join a prestigious luxury watch retailer in West London.
- Benefits: Competitive salary, comprehensive training, and a Monday to Friday schedule.
- Why this job: Kickstart your career in luxury retail with hands-on experience and training.
- Qualifications: Customer service experience and a passion for watches are essential.
- Other info: Dynamic role with opportunities to learn across various departments.
The predicted salary is between 24000 - 36000 £ per year.
Four Seasons Recruitment are representing a well-established luxury watch retailer, who is seeking a Client Services and ECommerce Assistant to join their West London team. This is an excellent entry-level opportunity for someone inquisitive, eager to learn, and passionate about watches. The role provides comprehensive training across client sales, online operations, and photography, offering a well-rounded foundation for a career in luxury retail.
About the Role:
- Sales & Client Support
- Welcome clients in-store and assist with appointments
- Respond to customer enquiries via phone and email
- Support the sales process from enquiry through to delivery and aftercare
- Develop detailed product knowledge across leading watch brands
- Deliver exceptional customer service with meticulous attention to detail
- E-Commerce & Digital
- Upload and maintain product listings on the company website
- Edit and manage product images for online use
- Ensure all listings are accurate, up-to-date, and visually appealing
- Support fulfilment, packaging, and shipping of online orders
- Contribute to social media and marketing content
- Photography & Product Presentation
- Photograph watches for online listings and marketing campaigns
- Learn styling, lighting, and editing techniques to professional standards
- Organise and manage digital image files
- Support the wider team with visual presentation and merchandising
- Operations & Administration
- Assist with order processing and stock management
- Monitor company inboxes and manage client communications
- Learn internal systems and provide general administrative support
About You:
- 6–12 months' experience in a client facing role
- Curious, motivated, and eager to learn across multiple departments
- Passionate about watches and luxury retail is essential
- Confident communicator with excellent attention to detail
- Reliable, organised, and proactive
The Package:
- C. £30,000 per annum
- Monday – Friday/9am to 5.30pm working hours
Client Services and Ecommerce Assistant - Luxury Watches employer: Four Seasons
Contact Detail:
Four Seasons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services and Ecommerce Assistant - Luxury Watches
✨Tip Number 1
Network like a pro! Reach out to people in the luxury retail space, especially those who work with watches. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your passion for watches! When you get the chance to meet potential employers or during interviews, share your knowledge and enthusiasm about luxury timepieces. It’ll set you apart from the crowd.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait around. Apply through our website and follow up with a quick email to express your interest. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! In interviews, be ready for questions about how you’d handle client interactions or manage online listings. Practise your responses so you can showcase your skills and eagerness to learn.
We think you need these skills to ace Client Services and Ecommerce Assistant - Luxury Watches
Some tips for your application 🫡
Show Your Passion: Make sure to express your love for luxury watches in your application. We want to see that you're genuinely excited about the industry and eager to learn more!
Tailor Your CV: Don’t just send out the same CV everywhere! Customise it to highlight your relevant experience and skills that match the job description. We appreciate attention to detail, so make it shine!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of your client-facing experience and how it relates to the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Four Seasons
✨Know Your Watches
Before the interview, brush up on your knowledge of luxury watches. Familiarise yourself with popular brands and their unique features. This will not only impress your interviewers but also show your genuine passion for the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a client. This is crucial for a role that involves client support.
✨Be Ready to Discuss E-Commerce
Since the role involves e-commerce, be prepared to talk about your experience with online sales or digital marketing. If you have any knowledge of managing product listings or social media, make sure to highlight that during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
